According to the research report titled ‘Telecommunication Relay Service (TRS) Market Size By Service, By Technology (IP Relay, Traditional Relay), By End Use (Personal, Government, Enterprise), Industry Analysis Report, Regional Outlook, Growth Potential, Competitive Market Share & Forecast, 2021 – 2027’, available with Market Study Report, telecommunication relay service (TRS) market is anticipated to amass notable gains over the forecast period 2021-2027.
 

As per the report findings, rising demand for traditional teletypewriters and voice carry over services,  along with rising prevalence of speech or communication disorders, especially among the aged population, are spurring overall telecommunication relay services (TRS) industry development.
 

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Notably, telecommunication relay services (TRS) enable persons with hearing or speech disabilities to receive as well as make telephone calls in a safe confidential manner.
 

For the record, as per Title IV of the Americans with Disabilities Act, each state, including the District of Columbia, Puerto Rico and all U.S. territories are required to provide continued free relay services that allow people with hearing and speech disabilities to communicate over telephone. Such government initiatives will continue to favor the industry growth in the upcoming years.
 

On the downside, insufficient in-house capacity, along with risks of cybersecurity and fraud are likely to impede industry expansion in the upcoming years.
 

Based on service type segmentation of telecommunication relay service (TRS) industry, text-to-voice segment is poised to grow at 6% CAGR over the assessment period owing to escalating demand for traditional teletypewriters. Meanwhile, voice carry over segment is projected to garner a CAGR of 5% over the analysis timeframe driven by surging demand among individuals with difficulties in speaking.
 

On the regional front, the research literature fragments the industry into Latin America, North America, Europe, Asia Pacific, and Middle East & Afirca. Among these, Latin America industry is poised to expand at a CAGR of 6% over the forecast period owing to increasing government initiatives towards promoting telecommunication relay services across the region.
 

Key players profiled in telecommunication relay service (TRS) market report are CSDVRS LLC, Vermont Relay, T-Mobile USA Inc., T-Meeting, Sorenson Communications LLC, Skype Communications SARL, Relay UK, Purple Communications Inc., KCOM Group Ltd., Federal Relay, DeafTawk, Convo Communications, Cisco Systems Inc., Ultratec Inc. (CapTel), Bell Canada, and Avaya Inc.