Report Cover

Telecommunication Relay Service (TRS) Market Size By Service (Text-to-Voice, Voice Carry Over, Captioned Telephone Service, IP Captioned Telephone Service, Internet Protocol Relay Service, Video Relay Service), By Technology (IP Relay, Traditional Relay), By End Use (Personal, Government, Enterprise), Industry Analysis Report, Regional Outlook, Growth Potential, Competitive Market Share & Forecast, 2021 - 2027


The telecommunications relay service market is likely to register significant gains in coming years owing to favorable government initiatives, growing demand for traditional teletypewriters, and high demand for voice carry over service. Higher prevalence of communication or speech disorders, specifically in older adults will also propel the demand for telecommunications relay service. 

TRS or telecommunications relay service allows persons with speech or hearing disabilities to place as well receive telephone calls. Title IV of the Americans with Disabilities Act, states that, each state, including Puerto Rico, the District of Columbia as well as all of the U.S. territories should provide free relay services.

Communications assistants are well-trained to be inconspicuous. The responsibility of an assistant is to relay the conversation in the same manner as it is received. It is noted that all relay calls are strictly confidential.

The telecommunications relay service market is bifurcated in terms of service, technology, end-use, and regional landscape. 

In terms of service, the overall telecommunications relay service market is segmented into VRS (video relay service), internet protocol relay service, IP captioned telephone service, captioned telephone service, voice carry over, and text-to-voice. Among these, the text-to-voice segment is slated to grow at a CAGR of more than 6.0% over the projected time period. This anticipated growth is ascribed to the growing demand for traditional teletypewriters. 

This type of service is a conventional TRS service utilizing a TTY to call the CA. Text-to-voice is generally the most common type of service. A TTY user usually calls a telecommunications relay service and types the specific number of the caller whom he/she wishes to call. The CA then places a voice call to the other party by voicing what the user using the TTY is typing as well as typing back what the person on the other line is saying. 

The voice carry over segment is expected to grow at a CAGR of 5.0% through the slated timeframe. The segmental growth is attributed to the high demand from individuals with difficulties in speaking. This service allows individuals having hearing disability, who also wants to use his or her own voice to talk directly to the concerned party and in return receive responses in the text form from the CA. 

Here, no typing is needed by the calling party. Voice carry over service is mainly useful for elderly people who have lost their hearing but can speak. 

From a regional frame of reference, the Latin America telecommunications relay service market will witness a CAGR of around 6.0% over the forecast time period due to favorable government initiatives. 

Meanwhile, Middle East & Africa is expected to grow at a CAGR of more than 5.0% over the projected time period.
Report Content
Chapter 1.   Methodology & Scope
1.1.  Scope & definitions
1.2.  Methodology and forecast parameters
1.3.  Data Sources
1.3.1. Secondary
1.3.2. Primary
Chapter 2.   Executive Summary
2.1.  Telecommunication relay service industry 360 degree synopsis, 2016 - 2027
2.2.  Business trends
2.3.  Regional trends
2.4.  Service trends
2.5.  Technology trends
2.6.  End use trends
Chapter 3.   Telecommunication Relay Service (TRS) Industry Insights
3.1.  Introduction
3.2.  Industry segmentation
3.3.  Impact of COVID-19 outbreak
3.3.1. By region
3.3.1.1.    North America
3.3.1.2.    Europe
3.3.1.3.    Asia Pacific
3.3.1.4.    Latin America
3.3.1.5.    Middle East & Africa
3.3.2. Industry value chain
3.3.2.1.  Telecommunication relay technology providers
3.3.2.2.    Marketing & distribution channels
3.3.3. Competitive landscape
3.3.3.1.  Strategy
3.3.3.2.    Distribution network
3.3.3.3.    Business growth
3.4.  Telecommunication relay service industry ecosystem analysis
3.5.  Technology & innovation landscape
3.5.1. VoIP
3.5.2. Unified communication and collaboration
3.6.  Regulatory landscape
3.6.1. Federal Communications Commission (U.S.)
3.6.2. The United Nations Convention on the Rights of Persons with Disabilities‘ (UNCRPD)
3.6.3. Canadian Radio-television and Telecommunication Commission [CRTC]
3.6.4. The Communications Act, 2003 (UK Electronic Program Guide)
3.6.5. The European Commission Universal Service Directive (Directive 2002/22/EC), 173
3.7.  Industry impact forces
3.7.1. Growth drivers
3.7.1.1.  Rapid adoption of mobile devices
3.7.1.2.  Rising demand for unified communications
3.7.1.3.  Growing penetration of VoIP devices
3.7.1.4.  Favorable government initiatives to facilitate telecommunication relay services
3.7.2. Industry pitfalls & challenges
3.7.2.1.  Limited in-house capabilities
3.7.2.2.  Concerns regarding frauds and cybersecurity
3.8.  Growth potential analysis
3.9.  Porter's analysis
3.10.        PESTEL analysis
Chapter 4.   Competitive Landscape, 2020
4.1.  Introduction
4.2.  Company market share, 2020
4.2.1. Competitive analysis of major telecommunication relay service providers, 2020
4.2.1.1.  Bell Canada
4.2.1.2.  Cisco Systems Inc.
4.2.1.3.  Relay UK BT
4.2.1.4.  Skype Technologies S.A.R.L
4.2.1.5.  Sprint Relay
4.2.2. Competitive analysis of other innovative players, 2019
4.2.2.1.  Avaya Inc.
4.2.2.2.  Captel Inc.
4.2.2.3.  T-Meeting
4.2.2.4.  KCOM Group Limited
Chapter 5.   Telecommunication Relay Service (TRS) Market, By Service
5.1.  Key trends, by Service
5.2.  Text-to-voice
5.2.1. Market estimates and forecast, 2016 - 2027
5.3.  Voice carry over
5.3.1. Market estimates and forecast, 2016 - 2027
5.4.  Captioned telephone service
5.4.1. Market estimates and forecast, 2016 - 2027
5.5.  IP captioned telephone service
5.5.1. Market estimates and forecast, 2016 - 2027
5.6.  Internet protocol relay service
5.6.1. Market estimates and forecast, 2016 - 2027
5.7.  Video relay service
5.7.1. Market estimates and forecast, 2016 - 2027
5.8.  Others
5.8.1. Market estimates and forecast, 2016 - 2027
Chapter 6.   Telecommunication Relay Service (TRS) Market, By Technology
6.1.  Key trends, by technology
6.2.  IP relay
6.2.1. Market estimates and forecast, 2016 - 2027
6.3.  Traditional relay
6.3.1. Market estimates and forecast, 2016 - 2027
Chapter 7.   Telecommunication Relay Service Market, By End Use
7.1.  Key trends, by end use
7.2.  Personal
7.2.1. Market estimates and forecast, 2016 - 2027
7.3.  Government
7.3.1. Market estimates and forecast, 2016 - 2027
7.4.  Enterprise
7.4.1. Market estimates and forecast, 2016 - 2027
Chapter 8.   Telecommunication Relay Service (TRS) Market, By Region
8.1.  Key trends, by region
8.2.  North America
8.2.1. Market estimates and forecast, 2016 - 2027
8.2.2. Market estimates and forecast, by service, 2016 - 2027
8.2.3. Market estimates and forecast, by technology, 2016 - 2027
8.2.4. Market estimates and forecast, by end use, 2016 - 2027
8.2.5. U.S.
8.2.5.1.    Market estimates and forecast, 2016 - 2027
8.2.5.2.    Market estimates and forecast, by service, 2016 - 2027
8.2.5.3.    Market estimates and forecast, by technology, 2016 - 2027
8.2.5.4.    Market estimates and forecast, by end use, 2016 - 2027
8.2.6. Canada
8.2.6.1.    Market estimates and forecast, 2016 - 2027
8.2.6.2.    Market estimates and forecast, by service, 2016 - 2027
8.2.6.3.    Market estimates and forecast, by technology, 2016 - 2027
8.2.6.4.    Market estimates and forecast, by end use, 2016 - 2027
8.3.  Europe
8.3.1. Market estimates and forecast, 2016 - 2027
8.3.2. Market estimates and forecast, by service, 2016 - 2027
8.3.3. Market estimates and forecast, by technology, 2016 - 2027
8.3.4. Market estimates and forecast, by end use, 2016 - 2027
8.3.5. UK
8.3.5.1.    Market estimates and forecast, 2016 - 2027
8.3.5.2.    Market estimates and forecast, by service, 2016 - 2027
8.3.5.3.    Market estimates and forecast, by technology, 2016 - 2027
8.3.5.4.    Market estimates and forecast, by end use, 2016 - 2027
8.3.6. Germany
8.3.6.1.    Market estimates and forecast, 2016 - 2027
8.3.6.2.    Market estimates and forecast, by service, 2016 - 2027
8.3.6.3.      Market estimates and forecast, by technology, 2016 - 2027
8.3.6.4.    Market estimates and forecast, by end use, 2016 - 2027
8.3.7. France
8.3.7.1.    Market estimates and forecast, 2016 - 2027
8.3.7.2.    Market estimates and forecast, by service, 2016 - 2027
8.3.7.3.    Market estimates and forecast, by technology, 2016 - 2027
8.3.7.4.    Market estimates and forecast, by end use, 2016 - 2027
8.3.8. Spain
8.3.8.1.    Market estimates and forecast, 2016 - 2027
8.3.8.2.    Market estimates and forecast, by service, 2016 - 2027
8.3.8.3.    Market estimates and forecast, by technology, 2016 - 2027
8.3.8.4.    Market estimates and forecast, by end use, 2016 - 2027
8.3.9. Italy
8.3.9.1.    Market estimates and forecast, 2016 - 2027
8.3.9.2.    Market estimates and forecast, by service, 2016 - 2027
8.3.9.3.    Market estimates and forecast, by technology, 2016 - 2027
8.3.9.4.    Market estimates and forecast, by end use, 2016 - 2027
8.3.10. Netherlands
8.3.10.1.     Market estimates and forecast, 2016 - 2027
8.3.10.2.     Market estimates and forecast, by service, 2016 - 2027
8.3.10.3.     Market estimates and forecast, by technology, 2016 - 2027
8.3.10.4.     Market estimates and forecast, by end use, 2016 - 2027
8.4.  Asia Pacific
8.4.1. Market estimates and forecast, 2016 - 2027
8.4.2. Market estimates and forecast, by service, 2016 - 2027
8.4.3. Market estimates and forecast, by technology, 2016 - 2027
8.4.4. Market estimates and forecast, by end use, 2016 - 2027
8.4.5. China
8.4.5.1.    Market estimates and forecast, 2016 - 2027
8.4.5.2.    Market estimates and forecast, by service, 2016 - 2027
8.4.5.3.    Market estimates and forecast, by technology, 2016 - 2027
8.4.5.4.    Market estimates and forecast, by  end use, 2016 - 2027
8.4.6. India
8.4.6.1.    Market estimates and forecast, 2016 - 2027
8.4.6.2.    Market estimates and forecast, by service, 2016 - 2027
8.4.6.3.    Market estimates and forecast, by technology, 2016 - 2027
8.4.6.4.    Market estimates and forecast, by end use, 2016 - 2027
8.4.7. Japan
8.4.7.1.    Market estimates and forecast, 2016 - 2027
8.4.7.2.    Market estimates and forecast, by service, 2016 - 2027
8.4.7.3.    Market estimates and forecast, by technology, 2016 - 2027
8.4.7.4.    Market estimates and forecast, by end use, 2016 - 2027
8.4.8. South Korea
8.4.8.1.    Market estimates and forecast, 2016 - 2027
8.4.8.2.    Market estimates and forecast, by service, 2016 - 2027
8.4.8.3.    Market estimates and forecast, by technology, 2016 - 2027
8.4.8.4.    Market estimates and forecast, by end use, 2016 - 2027
8.4.9. Australia & New Zealand
8.4.9.1.    Market estimates and forecast, 2016 - 2027
8.4.9.2.    Market estimates and forecast, by service, 2016 - 2027
8.4.9.3.    Market estimates and forecast, by technology, 2016 - 2027
8.4.9.4.    Market estimates and forecast, by end use, 2016 - 2027
8.4.10.    Southeast Asia
8.4.10.1.     Market estimates and forecast, 2016 - 2027
8.4.10.2.     Market estimates and forecast, by service, 2016 - 2027
8.4.10.3.     Market estimates and forecast, by technology, 2016 - 2027
8.4.10.4.     Market estimates and forecast, by end use, 2016 - 2027
8.5.  Latin America
8.5.1. Market estimates and forecast, 2016 - 2027
8.5.2. Market estimates and forecast, by service, 2016 - 2027
8.5.3. Market estimates and forecast, by technology, 2016 - 2027
8.5.4. Market estimates and forecast, by end use, 2016 - 2027
8.5.5. Brazil
8.5.5.1.    Market estimates and forecast, 2016 - 2027
8.5.5.2.    Market estimates and forecast, by service, 2016 - 2027
8.5.5.3.    Market estimates and forecast, by technology, 2016 - 2027
8.5.5.4.    Market estimates and forecast, by end use, 2016 - 2027
8.5.6. Mexico
8.5.6.1.    Market estimates and forecast, 2016 - 2027
8.5.6.2.    Market estimates and forecast, by service, 2016 - 2027
8.5.6.3.      Market estimates and forecast, by technology, 2016 - 2027
8.5.6.4.    Market estimates and forecast, by end use, 2016 - 2027
8.5.7. Colombia
8.5.7.1.    Market estimates and forecast, 2016 - 2027
8.5.7.2.    Market estimates and forecast, by service, 2016 - 2027
8.5.7.3.    Market estimates and forecast, by technology, 2016 - 2027
8.5.7.4.    Market estimates and forecast, by end use, 2016 - 2027
8.6.  MEA
8.6.1. Market estimates and forecast, 2016 - 2027
8.6.2. Market estimates and forecast, by service, 2016 - 2027
8.6.3. Market estimates and forecast, by technology, 2016 - 2027
8.6.4. Market estimates and forecast, by end use, 2016 - 2027
8.6.5. South Africa
8.6.5.1.    Market estimates and forecast, 2016 - 2027
8.6.5.2.    Market estimates and forecast, by service, 2016 - 2027
8.6.5.3.    Market estimates and forecast, by technology, 2016 - 2027
8.6.5.4.    Market estimates and forecast, by end use, 2016 - 2027
8.6.6. UAE
8.6.6.1.    Market estimates and forecast, 2016 - 2027
8.6.6.2.    Market estimates and forecast, by service, 2016 - 2027
8.6.6.3.      Market estimates and forecast, by technology, 2016 - 2027
8.6.6.4.    Market estimates and forecast, by end use, 2016 - 2027
8.6.7. Saudi Arabia
8.6.7.1.    Market estimates and forecast, 2016 - 2027
8.6.7.2.    Market estimates and forecast, by service, 2016 - 2027
8.6.7.3.    Market estimates and forecast, by technology, 2016 - 2027
8.6.7.4.    Market estimates and forecast, by end use, 2016 - 2027
Chapter 9.   Company Profiles 
9.1.  Avaya Inc.
9.1.1. Business Overview
9.1.2. Financial Data
9.1.3. Product Landscape
9.1.4. Go to market strategy
9.1.5. SWOT Analysis
9.2.  Bell Canada
9.2.1. Business Overview
9.2.2. Financial Data
9.2.3. Product Landscape
9.2.4. Go to market strategy
9.2.5. SWOT Analysis
9.3.  Captel Inc.
9.3.1. Business Overview
9.3.2. Financial Data
9.3.3. Product Landscape
9.3.4. Go to market strategy
9.3.5. SWOT Analysis
9.4.  Cisco Systems Inc.
9.4.1. Business Overview
9.4.2. Financial Data
9.4.3. Product Landscape
9.4.4. Go to market strategy
9.4.5. SWOT Analysis
9.5.  Convo Communications LLC
9.5.1. Business Overview
9.5.2. Financial Data
9.5.3. Product Landscape
9.5.4. Go to market strategy
9.5.5. SWOT Analysis
9.6.  DeafTawk
9.6.1. Business Overview
9.6.2. Financial Data
9.6.3. Product Landscape
9.6.4. Go to market strategy
9.6.5. SWOT Analysis
9.7.  Federal Relay
9.7.1. Business Overview
9.7.2. Financial Data
9.7.3. Product Landscape
9.7.4. Go to market strategy
9.7.5. SWOT Analysis
9.8.  KCOM Group Limited
9.8.1. Business Overview
9.8.2. Financial Data
9.8.3. Product Landscape
9.8.4. Go to market strategy
9.8.5. SWOT Analysis
9.9.  Purple Communications Inc.
9.9.1. Business Overview
9.9.2. Financial Data
9.9.3. Product Landscape
9.9.4. Go to market strategy
9.9.5. SWOT Analysis
9.10.        Relay UK BT
9.10.1.  Business Overview
9.10.2.  Financial Data
9.10.3.  Product Landscape
9.10.4.  Go to market strategy
9.10.5.  SWOT Analysis
9.11.  Skype Technologies S.A.R.L
9.11.1.     Business Overview
9.11.2.  Financial Data
9.11.3.  Product Landscape
9.11.4.  Go to market strategy
9.11.5.  SWOT Analysis
9.12.  Sorenson Communications LLC
9.12.1.     Business Overview
9.12.2.  Financial Data
9.12.3.  Product Landscape
9.12.4.  Go to market strategy
9.12.5.  SWOT Analysis
9.13.  T-Meeting
9.13.1.     Business Overview
9.13.2.  Financial Data
9.13.3.  Product Landscape
9.13.4.  Go to market strategy
9.13.5.  SWOT Analysis
9.14.  T-Mobile USA Inc.
9.14.1.     Business Overview
9.14.2.  Financial Data
9.14.3.  Product Landscape
9.14.4.  Go to market strategy
9.14.5.  SWOT Analysis
9.15.  Vermont Relay
9.15.1.     Business Overview
9.15.2.  Financial Data
9.15.3.  Product Landscape
9.15.4.  Go to market strategy
9.15.5.  SWOT Analysis 
9.16.  ZVRS
9.16.1.     Business Overview
9.16.2.  Financial Data
9.16.3.  Product Landscape
9.16.4.  Go to market strategy
9.16.5.  SWOT Analysis

Data Tables TABLE 1 Telecommunication relay service Industry 360 degree synopsis, 2016 - 2027 TABLE 2 Telecommunication relay service market, 2016 - 2020, (USD Million) TABLE 3 Telecommunication relay service market, 2021 - 2027, (USD Million) TABLE 4 Telecommunication relay service market estimates and forecast by region, 2016 - 2020 (USD Million) TABLE 5 Telecommunication relay service market estimates and forecast by region, 2021 - 2027 (USD Million) TABLE 6 Telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 7 Telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 8 Telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 9 Telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 10 Telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 11 Telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 12 Industry impact forces TABLE 13 Telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 14 Telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 15 Text-to-voice market estimates and forecast, 2016 - 2020 (USD Million) TABLE 16 Text-to-voice market estimates and forecast, 2021 - 2027 (USD Million) TABLE 17 Voice carry over market estimates and forecast, 2016 - 2020 (USD Million) TABLE 18 Voice carry over market estimates and forecast, 2021 - 2027 (USD Million) TABLE 19 Captioned telephone service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 20 Captioned telephone service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 21 IP captioned telephone service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 22 IP captioned telephone service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 23 Internet protocol relay service estimates and forecast, 2016 - 2020 (USD Million) TABLE 24 Internet protocol relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 25 Video relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 26 Video relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 27 IP relay market estimates and forecast, 2016 - 2020 (USD Million) TABLE 28 IP relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 29 Traditional relay market estimates and forecast, 2016 - 2020 (USD Million) TABLE 30 Traditional relay market estimates and forecast, 2021 - 2027 (USD Million) TABLE 31 Personal market estimates and forecast, 2016 - 2020 (USD Million) TABLE 32 Personal enterprises market estimates and forecast, 2021 - 2027 (USD Million) TABLE 33 Government market estimates and forecast, 2016 - 2020 (USD Million) TABLE 34 Government market estimates and forecast, 2021 - 2027 (USD Million) TABLE 35 Enterprise market estimates and forecast, 2016 - 2020 (USD Million) TABLE 36 Enterprise market estimates and forecast, 2021 - 2027 (USD Million) TABLE 37 North America telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 38 North America telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 39 North America telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 40 North America telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 41 North America telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 42 North America telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 43 North America telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 44 U.S. telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 45 U.S. telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 46 U.S. telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 47 U.S. telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 48 U.S. telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 49 U.S. telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 50 U.S. telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 51 U.S. telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 52 Canada telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 53 Canada telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 54 Canada telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 55 Canada telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 56 Canada telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 57 Canada telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 58 Canada telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 59 Canada telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 60 Europe Telecommunications relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 61 Europe Telecommunications relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 62 Europe telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 63 Europe telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 64 Europe telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 65 Europe telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 66 Europe telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 67 Europe telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 68 UK telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 69 UK telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 70 UK telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 71 UK telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 72 UK telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 73 UK telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 74 UK telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 75 Germany telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 76 Germany telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 77 Germany telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 78 Germany telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 79 Germany telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 80 Germany telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 81 Germany telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 82 Germany telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 83 France telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 84 France telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 85 France telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 86 France telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 87 France telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 88 France telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 89 France telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 90 France telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 91 Spain telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 92 Spain telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 93 Spain telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 94 Spain telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 95 Spain telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 96 Spain telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 97 Spain telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 98 Spain telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 99 Italy telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 100 Italy telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 101 Italy telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 102 Italy telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 103 Italy telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 104 Italy telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 105 Italy telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 106 Italy telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 107 Netherlands telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 108 Netherlands telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 109 Netherlands telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 110 Netherlands telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 111 Netherlands telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 112 Netherlands telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 113 Netherlands telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 114 Netherlands telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 115 Asia Pacific telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 116 Asia Pacific telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 117 Asia Pacific telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 118 Asia Pacific telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 119 Asia Pacific telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 120 Asia Pacific telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 121 Asia Pacific telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 122 China telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 123 China telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 124 China telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 125 China telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 126 China telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 127 China telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 128 China telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 129 China telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 130 India telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 131 India telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 132 India telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 133 India telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 134 India telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 135 India telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 136 India telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 137 India telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 138 Japan telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 139 Japan telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 140 Japan telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 141 Japan telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 142 Japan telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 143 Japan telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 144 Japan telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 145 Japan telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 146 South Korea telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 147 South Korea telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 148 South Korea telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 149 South Korea telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 150 South Korea telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 151 South Korea telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 152 South Korea telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 153 South Korea telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 154 Australia & New Zealand telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 155 Australia & New Zealand telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 156 Australia & New Zealand telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 157 Australia & New Zealand telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 158 Australia & New Zealand telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 159 Australia & New Zealand telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 160 Australia & New Zealand telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 161 Australia & New Zealand telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 162 Southeast Asia telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 163 Southeast Asia telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 164 Southeast Asia telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 165 Southeast Asia telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 166 Southeast Asia telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 167 Southeast Asia telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 168 Southeast Asia telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 169 Southeast Asia telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 170 Latin America telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 171 Latin America telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 172 Latin America telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 173 Latin America telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 174 Latin America telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 175 Latin America telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 176 Latin America telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 177 Latin America telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 178 Brazil telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 179 Brazil telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 180 Brazil telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 181 Brazil telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 182 Brazil telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 183 Brazil telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 184 Brazil telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 185 Brazil telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 186 Mexico telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 187 Mexico telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 188 Mexico telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 189 Mexico telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 190 Mexico telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 191 Mexico telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 192 Mexico telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 193 Mexico telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 194 Colombia telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 195 Colombia telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 196 Colombia telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 197 Colombia telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 198 Colombia telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 199 Colombia telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 200 Colombia telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 201 Colombia telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 202 MEA telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 203 MEA telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 204 MEA telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 205 MEA telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 206 MEA telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 207 MEA telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 208 MEA telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 209 MEA telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 210 South Africa telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 211 South Africa telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 212 South Africa telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 213 South Africa telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 214 South Africa telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 215 South Africa telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 216 South Africa telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 217 South Africa telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 218 UAE telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 219 UAE telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 220 UAE telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 221 UAE telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 222 UAE telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 223 UAE telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 224 UAE telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 225 UAE telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) TABLE 226 Saudi Arabia telecommunication relay service market estimates and forecast, 2016 - 2020 (USD Million) TABLE 227 Saudi Arabia telecommunication relay service market estimates and forecast, 2021 - 2027 (USD Million) TABLE 228 Saudi Arabia telecommunication relay service market estimates and forecast by service, 2016 - 2020 (USD Million) TABLE 229 Saudi Arabia telecommunication relay service market estimates and forecast by service, 2021 - 2027 (USD Million) TABLE 230 Saudi Arabia telecommunication relay service market estimates and forecast by technology, 2016 - 2020 (USD Million) TABLE 231 Saudi Arabia telecommunication relay service market estimates and forecast by technology, 2021 - 2027 (USD Million) TABLE 232 Saudi Arabia telecommunication relay service market estimates and forecast by end use, 2016 - 2020 (USD Million) TABLE 233 Saudi Arabia telecommunication relay service market estimates and forecast by end use, 2021 - 2027 (USD Million) Charts & Figures FIG 1 Industry segmentation FIG 2 Telecommunication relay service industry ecosystem analysis FIG 3 Porter's analysis FIG 4 PESTEL analysis FIG 5 Growth potential analysis FIG 6 Competitive analysis of prominent market players, 2020 FIG 7 Competitive analysis of innovative players, 2020 FIG 8 SWOT Analysis, Avaya Inc. FIG 9 SWOT Analysis, Bell Canada FIG 10 SWOT Analysis, Captel Inc. FIG 11 SWOT Analysis, Cisco Systems Inc. FIG 12 SWOT Analysis, Convo Communications LLC FIG 13 SWOT Analysis, DeafTawk FIG 14 SWOT Analysis, Federal Relay FIG 15 SWOT Analysis, KCOM Group Limited FIG 16 SWOT Analysis, Purple Communications Inc. FIG 17 SWOT Analysis, RelayUK BT FIG 18 SWOT Analysis, Skype Technologies S.A.R.L FIG 19 SWOT Analysis, Sorenson Communications LLC FIG 20 SWOT Analysis, T-Meeting FIG 21 SWOT Analysis, T-Mobile USA Inc. FIG 22 SWOT Analysis, Vermont Relay FIG 23 SWOT Analysis, ZVRS

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