August 26, 2021
According to the research report titled ‘Global Patient Experience Management Market 2021-2028’, available with Market Study Report, global patient experience management market is anticipated to record a CAGR of 20.67% throughout 2021-2028.
As per the report findings, factors like use of patient data for improving & automating experience, and growing adoption of smart health applications are driving the global patient experience management market growth. In addition, implementation of artificial intelligence in healthcare along with benefits associated with telemedicine are anticipated to generate lucrative prospects for the business landscape.
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On the downside, lack of skilled healthcare professionals and acquiring a broad evaluation of patient data will restrain the market progression over the analysis period.
Based on product & services, the industry is segmented into product and services. Considering delivery model, the marketplace is categorized into mobile-based, cloud-based, on-premise, and web-based. Speaking of end user range, the business space is divided into payers, providers and pharma/biotech/med device companies.
The geographical analysis of worldwide patient experience management industry emphasizes on Latin America (Brazil, Mexico), Middle East & Africa (United Arab Emirates, Turkey, Saudi Arabia, South Africa), Asia Pacific (China, South Korea, India, Japan, Australia & New Zealand, ASEAN countries), Europe (U.K., Italy, Germany, Spain, France, Russia), and North America (U.S., Canada).
Expert analysts speculate that Asia Pacific market is reckoned to showcase significant growth over the forecast timeline owing to increasing budgets supporting the developments in patient care services. Rise in digitalized networks and data monitoring systems are opening new avenues for the healthcare sector wherein diagnosis, remote patient monitoring, and smart technologies play an important role in lowering costs, enhancing patient outcomes, and creating efficiencies, thus drafting a favorable scernario for industry expansion in Asia Pacific.
Prominent players influencing global patient experience management industry trends are LeadSquared (MarketXpander Services Pvt. Ltd.), Iqvia Inc., Epic Systems Corp., EcoSoft Health, Change Healthcare Inc., CareCloud Inc., Aritic (Dataaegis Software Pvt. Ltd.), All Covered (Konica Minolta Business Solutions, USA, Inc.), Accenture plc, Qualtrics XM, Qnomy Inc., PricewaterhouseCoopers, Philips Healthcare, MedStatix Inc., and LEVO Health.