Unified Communications & Collaboration (UCC) Market Size By Platform (Telephony [IP Phones, IP Private Branch Exchange (PBX)], Collaboration [Mobile, Social Network, Video Platform], Unified Messaging [Voicemail, Email, Fax], Conferencing [Audio, Video, Web], Services & Tools), By Deployment Model (On-premise, Cloud/Unified Communications as a Service (UcaaS), Hybrid), By Application (IT & Telecom, BFSI, Public Sector, Retail, Healthcare, Education), Industry Analysis Report, Regional Outlook, Growth Potential, Competitive Market Share & Forecast, 2020 - 2026


Unified communications and collaboration (UCC) refers to the combined use of communications and collaboration solutions. UCC accumulates the communication services which people often use into a single interface. These services include instant messaging, email, voice, presence, click to dial and videoconferencing.  

The mobile segment held a market share of nearly 30% in 2019 as it offers knowledge sharing effectively across dispersed teams. Mobile communication solutions reduce travel costs for companies. Employees could coordinate activities directly with each one and could also make decisions which are important for their work. This enables them to increase productivity from their home office. 

Moreover, real time communication is accessible for the employer, various UCC offers could be used depending on the size of the company, number of users and security requirements. 

Based on application, the market is bifurcated into BFSI, healthcare, IT & Telecom, public sector and retail. Among these, the retail sector is likely to record a CAGR of over 10% between 2020-2026 due to rising adoption of UCC for enhancing retail customer experience. 

UCC can help people communicate in real time and significantly save time, thereby enabling them to talk to each other faster, exchange documents, have video meetings, exchange ideas. 

Furthermore, there are various ways in which UCC can transform the way a retailer does business. Citing an example, if a customer sees a new style that he/she likes on the red carpet at the Oscars. The retailer or designer who can get it to them the quickest at the right price, delivery, and right tactile feel, is the winner. 

Moreover, the end to end unified communications solution could help virtually any business process flow more effectively, especially in the cases which need escalation to a decision maker, require exception handling or subject matter expert.

From a geographical frame of reference, the Latin America UCC market is projected to witness a CAGR of 7% as rapid adoption of cloud computing and IoT impels the uptake of UCC tools.

In fact, in October 2019 Google announced that it would triple its cloud computing workforce across Latin America by the end of 2020, increasing growth opportunities in the Latin America region in the process.

Moreover, factors such as rise of the fintech sector, simplified software and significant benefits at low cost will further stimulate the adoption of cloud or cloud computing throughout Latin America.

Report Content
Chapter 1. Methodology & Scope
1.1. Methodology
1.1.1. Initial data exploration
1.1.2. Statistical model and forecast
1.1.3. Industry insights and validation
1.1.4. Scope
1.1.5. Definitions
1.1.6. Methodology and forecast parameters
1.2. Data Sources
1.2.1. Primary
1.2.2. Secondary
1.2.2.1. Paid sources
1.2.2.2. Public sources
Chapter 2. Executive Summary
2.1. UCC industry 360 degree synopsis, 2015 - 2026
2.1.1. Region trends
2.1.2. Platform trends
2.1.2.1. Telephony trends
2.1.2.2. Collaboration trends
2.1.2.3. Unified messaging trends
2.1.2.4. Conferencing trends
2.1.3. Deployment model trends
2.1.4. Application trends
Chapter 3. UCC Industry Insights
3.1. Introduction
3.2. Benefits of UCC
3.2.1. Single, flexible infrastructure
3.2.2. Reduced costs
3.2.3. Increased business productivity
3.2.4. Enhanced customer satisfaction
3.2.5. Improved mobility
3.3. Industry segmentation
3.4. Industry landscape, 2015 - 2026
3.5. Evolution of UCC technology
3.6. Industry ecosystem analysis
3.7. UCC architecture analysis
3.8. Technology & innovation landscape
3.8.1. Mobile-first models for UCC
3.8.2. AI, AR, and IoT
3.8.3. WebRTC
3.8.4. Application and workflow integration
3.9. Regulatory landscape
3.9.1. Markets in Financial Instruments Directive (MiFID)
3.9.2. The Privacy and Electronic Communications (EC Directive) Regulations 2003
3.9.3. The Dodd-Frank Act
3.9.4. Health Insurance Portability and Accountability Act (HIPAA)
3.9.5. The Protection of Personal Information Act (2013)
3.9.6. Electronic Communications and Transactions Act 25 of 2002
3.9.7. Nigeria Communications Act (2003)
3.10. Industry impact forces
3.10.1. Growth drivers
3.10.1.1. Rapid adoption of mobile devices
3.10.1.2. Growing popularity of the BYOD trend
3.10.1.3. Growing need for streamlining business communication process flows
3.10.1.4. Growing popularity of Unified Communications as a Service (UCaaS)
3.10.1.5. Reduction in administration and maintenance cost
3.10.1.6. Growing enterprise social media uptake
3.10.2. Industry pitfalls & challenges
3.10.2.1. Concerns regarding data security
3.10.2.2. Interoperability issues with existing assets
3.10.2.3. Limited in-house capabilities to execute and manage the roll-out
3.11. Industry news
3.12. Porter's analysis
3.13. PESTEL analysis
3.14. Growth potential analysis
Chapter 4. Competitive Landscape, 2019
4.1. Introduction
4.2. Competitive analysis of key market players, 2019
4.2.1. Avaya
4.2.2. Cisco
4.2.3. Mitel
4.2.4. Microsoft
4.3. Competitive analysis of other prominent vendors, 2019
4.3.1. Alcatel-Lucent Enterprise (ALE)
4.3.2. BT
4.3.3. 8x8
4.3.4. RingCentral
Chapter 5. UCC Market, By Platform
5.1. Key trends, by platform
5.2. Telephony
5.2.1. Telephony market estimates and forecast, 2015 - 2026
5.2.2. IP phones
5.2.2.1. IP phones market estimates and forecast, 2015 - 2026
5.2.3. IP Private Branch Exchange (PBX)
5.2.3.1. IP PBX market estimates and forecast, 2015 - 2026
5.3. Collaboration
5.3.1. Collaboration market estimates and forecast, 2015 - 2026
5.3.2. Mobile
5.3.2.1. Mobile market estimates and forecast, 2015 - 2026
5.3.3. Social network
5.3.3.1. Social network market estimates and forecast, 2015 - 2026
5.3.4. Video platform
5.3.4.1. Video platform market estimates and forecast, 2015 - 2026
5.4. Unified messaging
5.4.1. Unified messaging market estimates and forecast, 2015 - 2026
5.4.2. Voicemail
5.4.2.1. Voicemail market estimates and forecast, 2015 - 2026
5.4.3. Email
5.4.3.1. Email market estimates and forecast, 2015 - 2026
5.4.4. Fax
5.4.4.1. Fax market estimates and forecast, 2015 - 2026
5.5. Conferencing
5.5.1. Conferencing market estimates and forecast, 2015 - 2026
5.5.2. Audio conferencing
5.5.2.1. Audio conferencing market estimates and forecast, 2015 - 2026
5.5.3. Video conferencing
5.5.3.1. Video conferencing market estimates and forecast, 2015 - 2026
5.5.4. Web conferencing
5.5.4.1. Web conferencing market estimates and forecast, 2015 - 2026
5.6. Services and tools
5.6.1. Services and tools market estimates and forecast, 2015 - 2026
Chapter 6. UCC Market, By Deployment Model
6.1. Key trends, by deployment model
6.2. On-premise
6.2.1. On-premise market estimates and forecast, 2015 - 2026
6.3. Cloud
6.3.1. Cloud market estimates and forecast, 2015 - 2026
6.4. Hybrid
6.4.1. Hybrid market estimates and forecast, 2015 - 2026
Chapter 7. UCC Market, By Application
7.1. Key trends, by application
7.2. IT & telecom
7.2.1. IT & telecom market estimates and forecast, 2015 - 2026
7.3. BFSI
7.3.1. BFSI market estimates and forecast, 2015 - 2026
7.4. Public Sector
7.4.1. Public sector market estimates and forecast, 2015 - 2026
7.5. Retail
7.5.1. Retail market estimates and forecast, 2015 - 2026
7.6. Healthcare
7.6.1. Healthcare market estimates and forecast, 2015 - 2026
7.7. Education
7.7.1. Education market estimates and forecast, 2015 - 2026
7.8. Others
7.8.1. Others market estimates and forecast, 2015 - 2026
Chapter 8. UCC Market, By Region
8.1. Key trends, by region
8.2. North America
8.2.1. Market estimates and forecast, 2015 - 2026
8.2.2. Market estimates & forecast, by platform, 2015 - 2026
8.2.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.2.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.2.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.2.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.2.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.2.3. Market estimates & forecast, by deployment model, 2015 - 2026
8.2.4. Market estimates & forecast, by application, 2015 - 2026
8.2.5. U.S.
8.2.5.1. Market estimates and forecast, 2015 - 2026
8.2.5.2. Market estimates & forecast, by platform, 2015 - 2026
8.2.5.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.2.5.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.2.5.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.2.5.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.2.5.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.2.5.3. Market estimates & forecast, by deployment model, 2015 - 2026
8.2.5.4. Market estimates & forecast, by application, 2015 - 2026
8.2.6. Canada
8.2.6.1. Market estimates and forecast, 2015 - 2026
8.2.6.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.2.6.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.2.6.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.2.6.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.2.6.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.2.6.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.2.6.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.2.6.4. Market estimates & forecast, by application, 2015 - 2026
8.3. Europe
8.3.1. Market estimates and forecast, 2015 - 2026
8.3.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.3.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.3.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.3.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.3.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.3.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.3.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.3.4. Market estimates & forecast, by application, 2015 - 2026
8.3.5. UK
8.3.5.1. Market estimates and forecast, 2015 - 2026
8.3.5.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.3.5.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.3.5.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.3.5.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.3.5.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.3.5.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.3.5.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.3.5.4. Market estimates & forecast, by application, 2015 - 2026
8.3.6. Germany
8.3.6.1. Market estimates and forecast, 2015 - 2026
8.3.6.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.3.6.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.3.6.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.3.6.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.3.6.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.3.6.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.3.6.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.3.6.4. Market estimates & forecast, by application, 2015 - 2026
8.3.7. France
8.3.7.1. Market estimates and forecast, 2015 - 2026
8.3.7.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.3.7.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.3.7.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.3.7.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.3.7.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.3.7.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.3.7.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.3.7.4. Market estimates & forecast, by application, 2015 - 2026
8.3.8. Italy
8.3.8.1. Market estimates and forecast, 2015 - 2026
8.3.8.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.3.8.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.3.8.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.3.8.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.3.8.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.3.8.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.3.8.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.3.8.4. Market estimates & forecast, by application, 2015 - 2026
8.3.9. Spain
8.3.9.1. Market estimates and forecast, 2015 - 2026
8.3.9.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.3.9.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.3.9.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.3.9.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.3.9.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.3.9.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.3.9.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.3.9.4. Market estimates & forecast, by application, 2015 - 2026
8.3.10. Netherlands
8.3.10.1. Market estimates and forecast, 2015 - 2026
8.3.10.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.3.10.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.3.10.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.3.10.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.3.10.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.3.10.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.3.10.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.3.10.4. Market estimates & forecast, by application, 2015 - 2026
8.4. APAC
8.4.1. Market estimates and forecast, 2015 - 2026
8.4.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.4.2.1.1. Market estimates & forecast, by telephony, 2015 - 2026
8.4.2.1.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.4.2.1.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.4.2.1.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.4.2.1.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.4.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.4.4. Market estimates & forecast, by application, 2015 - 2026
8.4.5. China
8.4.5.1. Market estimates and forecast, 2015 - 2026
8.4.5.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.4.5.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.4.5.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.4.5.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.4.5.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.4.5.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.4.5.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.4.5.4. Market estimates & forecast, by application, 2015 - 2026
8.4.6. Japan
8.4.6.1. Market estimates and forecast, 2015 - 2026
8.4.6.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.4.6.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.4.6.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.4.6.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.4.6.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.4.6.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.4.6.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.4.6.4. Market estimates & forecast, by application, 2015 - 2026
8.4.7. ANZ
8.4.7.1. Market estimates and forecast, 2015 - 2026
8.4.7.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.4.7.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.4.7.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.4.7.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.4.7.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.4.7.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.4.7.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.4.7.4. Market estimates & forecast, by application, 2015 - 2026
8.4.8. South Korea
8.4.8.1. Market estimates and forecast, 2015 - 2026
8.4.8.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.4.8.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.4.8.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.4.8.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.4.8.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.4.8.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.4.8.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.4.8.4. Market estimates & forecast, by application, 2015 - 2026
8.4.9. India
8.4.9.1. Market estimates and forecast, 2015 - 2026
8.4.9.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.4.9.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.4.9.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.4.9.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.4.9.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.4.9.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.4.9.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.4.9.4. Market estimates & forecast, by application, 2015 - 2026
8.4.10. Singapore
8.4.10.1. Market estimates and forecast, 2015 - 2026
8.4.10.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.4.10.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.4.10.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.4.10.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.4.10.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.4.10.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.4.10.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.4.10.4. Market estimates & forecast, by application, 2015 - 2026
8.5. LAMEA
8.5.1. Market estimates and forecast, 2015 - 2026
8.5.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.5.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.5.4. Market estimates & forecast, by application, 2015 - 2026
8.5.5. Brazil
8.5.5.1. Market estimates and forecast, 2015 - 2026
8.5.5.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.5.5.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.5.5.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.5.5.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.5.5.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.5.5.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.5.5.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.5.5.4. Market estimates & forecast, by application, 2015 - 2026
8.5.6. Mexico
8.5.6.1. Market estimates and forecast, 2015 - 2026
8.5.6.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.5.6.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.5.6.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.5.6.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.5.6.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.5.6.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.5.6.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.5.6.4. Market estimates & forecast, by application, 2015 - 2026
8.5.7. Argentina
8.5.7.1. Market estimates and forecast, 2015 - 2026
8.5.7.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.5.7.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.5.7.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.5.7.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.5.7.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.5.7.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.5.7.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.5.7.4. Market estimates & forecast, by application, 2015 - 2026
8.5.8. GCC
8.5.8.1. Market estimates and forecast, 2015 - 2026
8.5.8.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.5.8.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.5.8.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.5.8.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.5.8.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.5.8.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.5.8.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.5.8.4. Market estimates & forecast, by application, 2015 - 2026
8.5.9. South Africa
8.5.9.1. Market estimates and forecast, 2015 - 2026
8.5.9.2. Market estimates & forecast, by platform, 2015 - 2026, 2015 - 2026
8.5.9.2.1. Market estimates & forecast, by telephony, 2015 - 2026
8.5.9.2.2. Market estimates & forecast, by collaboration platform, 2015 - 2026
8.5.9.2.3. Market estimates & forecast, by unified messaging, 2015 - 2026
8.5.9.2.4. Market estimates & forecast, by conferencing, 2015 - 2026
8.5.9.2.5. Market estimates & forecast, by service and tools, 2015 - 2026
8.5.9.3. Market estimates & forecast, by deployment model, 2015 - 2026, 2015 - 2026
8.5.9.4. Market estimates & forecast, by application, 2015 - 2026
Chapter 9. Company Profiles
9.1. 8x8, Inc.
9.1.1. Business Overview
9.1.2. Financial Data
9.1.3. Product Landscape
9.1.4. Strategic Outlook
9.1.5. SWOT Analysis
9.2. Alcatel Lucent Enterprise (Nokia Networks)
9.2.1. Business Overview
9.2.2. Financial Data
9.2.3. Product Landscape
9.2.4. Strategic Outlook
9.2.5. SWOT Analysis
9.3. Avaya Inc. (Avaya Holdings Corporation)
9.3.1. Business Overview
9.3.2. Financial Data
9.3.3. Product Landscape
9.3.4. Strategic Outlook
9.3.5. SWOT Analysis
9.4. BT Group
9.4.1. Business Overview
9.4.2. Financial Data
9.4.3. Product Landscape
9.4.4. Strategic Outlook
9.4.5. SWOT Analysis
9.5. Cisco Systems, Inc.
9.5.1. Business Overview
9.5.2. Financial Data
9.5.3. Product Landscape
9.5.4. Strategic Outlook
9.5.5. SWOT Analysis
9.6. Genesys (Permira)
9.6.1. Business Overview
9.6.2. Financial Data
9.6.3. Product Landscape
9.6.4. Strategic Outlook
9.6.5. SWOT Analysis
9.7. Huawei Technologies Co., Ltd.
9.7.1. Business Overview
9.7.2. Financial Data
9.7.3. Product Landscape
9.7.4. Strategic Outlook
9.7.5. SWOT Analysis
9.8. IBM Corporation
9.8.1. Business Overview
9.8.2. Financial Data
9.8.3. Product Landscape
9.8.4. Strategic Outlook
9.8.5. SWOT Analysis
9.9. Microsoft Corporation
9.9.1. Business Overview
9.9.2. Financial Data
9.9.3. Product Landscape
9.9.4. Strategic Outlook
9.9.5. SWOT Analysis
9.10. Mitel Networks Corporation
9.10.1. Business Overview
9.10.2. Financial Data
9.10.3. Product Landscape
9.10.4. Strategic Outlook
9.10.5. SWOT Analysis
9.11. NEC Corporation
9.11.1. Business Overview
9.11.2. Financial Data
9.11.3. Product Landscape
9.11.4. Strategic Outlook
9.11.5. SWOT Analysis
9.12. Nextiva (UnitedWeb)
9.12.1. Business Overview
9.12.2. Financial Data
9.12.3. Product Landscape
9.12.4. Strategic Outlook
9.12.5. SWOT Analysis
9.13. Orange Business Services (Orange)
9.13.1. Business Overview
9.13.2. Financial Data
9.13.3. Product Landscape
9.13.4. Strategic Outlook
9.13.5. SWOT Analysis
9.14. RingCentral, Inc.
9.14.1. Business Overview
9.14.2. Financial Data
9.14.3. Product Landscape
9.14.4. Strategic Outlook
9.14.5. SWOT Analysis
9.15. Star2Star Communications
9.15.1. Business Overview
9.15.2. Financial Data
9.15.3. Product Landscape
9.15.4. Strategic Outlook
9.15.5. SWOT Analysis
9.16. Verizon Communications
9.16.1. Business Overview
9.16.2. Financial Data
9.16.3. Product Landscape
9.16.4. Strategic Outlook
9.16.5. SWOT Analysis
9.17. Vonage (Vonage Holdings Corp.)
9.17.1. Business Overview
9.17.2. Financial Data
9.17.3. Product Landscape
9.17.4. Strategic Outlook
9.17.5. SWOT Analysis
9.18. Unify (Atos SE)
9.18.1. Business Overview
9.18.2. Financial Data
9.18.3. Product Landscape
9.18.4. Strategic Outlook
9.18.5. SWOT Analysis
9.19. West Corporation
9.19.1. Business Overview
9.19.2. Financial Data
9.19.3. Product Landscape
9.19.4. Strategic Outlook
9.19.5. SWOT Analysis



Data Tables
TABLE 1 UCC industry 360 degree synopsis, 2015 - 2026
TABLE 2 UCC market, 2015 - 2019, (USD Billion)
TABLE 3 UCC market, 2020 - 2026, (USD Billion)
TABLE 4 UCC market estimates and forecast by region, 2015 - 2019 (USD Billion)
TABLE 5 UCC market estimates and forecast by region, 2020 - 2026 (USD Billion)
TABLE 6 UCC market estimates and forecast by platform, 2015 - 2019 (USD Billion)
TABLE 7 UCC market estimates and forecast by platform, 2020 - 2026 (USD Billion)
TABLE 8 UCC market estimates and forecast by telephony, 2015 - 2019 (USD Billion)
TABLE 9 UCC market estimates and forecast by telephony, 2020 - 2026 (USD Billion)
TABLE 10 UCC market estimates and forecast by collaboration, 2015 - 2019 (USD Billion)
TABLE 11 UCC market estimates and forecast by collaboration, 2020 - 2026 (USD Billion)
TABLE 12 UCC market estimates and forecast by unified messaging, 2015 - 2019 (USD Billion)
TABLE 13 UCC market estimates and forecast by unified messaging, 2020 - 2026 (USD Billion)
TABLE 14 UCC market estimates and forecast by conferencing, 2015 - 2019 (USD Billion)
TABLE 15 UCC market estimates and forecast by conferencing, 2020 - 2026 (USD Billion)
TABLE 16 UCC market estimates and forecast by deployment model, 2015 - 2019 (USD Billion)
TABLE 17 UCC market estimates and forecast by deployment model, 2020 - 2026 (USD Billion)
TABLE 18 UCC market estimates and forecast by application, 2015 - 2019 (USD Billion)
TABLE 19 UCC market estimates and forecast by application, 2020 - 2026 (USD Billion)
TABLE 20 Industry impact forces
TABLE 21 Telephony market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 22 Telephony market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 23 IP phones market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 24 IP phones market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 25 IP PBX market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 26 IP PBX market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 27 Collaboration market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 28 Collaboration market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 29 Mobile market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 30 Mobile market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 31 Social network market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 32 Social network market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 33 Video platform market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 34 Video platform market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 35 Unified messaging market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 36 Unified messaging market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 37 Voicemail market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 38 Voicemail market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 39 Email market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 40 Email market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 41 Fax market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 42 Fax market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 43 Conferencing market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 44 Conferencing market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 45 Audio conferencing market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 46 Audio conferencing market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 47 Video conferencing market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 48 Video conferencing market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 49 Web conferencing market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 50 Web conferencing market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 51 Services and tools market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 52 Services and tools market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 53 On-premise UCC market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 54 On-premise UCC market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 55 Cloud UCC market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 56 Cloud UCC market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 57 Hybrid UCC market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 58 Hybrid UCC market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 59 IT & telecom market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 60 IT & telecom market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 61 BFSI market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 62 BFSI market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 63 Public sector market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 64 Public sector market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 65 Retail market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 66 Retail market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 67 Healthcare market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 68 Healthcare market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 69 Education market estimates and forecast, 2015 - 2019(USD Billion)
TABLE 70 Education market estimates and forecast, 2020 - 2026(USD Billion)
TABLE 71 North America UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 72 North America UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 73 North America UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 74 North America UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 75 North America UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 76 North America UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 77 North America UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 78 North America UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 79 North America UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 80 North America UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 81 North America UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 82 North America UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 83 North America UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 84 North America UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 85 U.S. UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 86 U.S. UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 87 U.S. UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 88 U.S. UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 89 U.S. UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 90 U.S. UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 91 U.S. UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 92 U.S. UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 93 U.S. UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 94 U.S. UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 95 U.S. UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 96 U.S. UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 97 U.S. UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 98 U.S. UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 99 Canada UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 100 Canada UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 101 Canada UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 102 Canada UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 103 Canada UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 104 Canada UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 105 Canada UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 106 Canada UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 107 Canada UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 108 Canada UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 109 Canada UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 110 Canada UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 111 Canada UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 112 Canada UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 113 Europe UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 114 Europe UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 115 Europe UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 116 Europe UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 117 Europe UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 118 Europe UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 119 Europe UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 120 Europe UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 121 Europe UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 122 Europe UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 123 Europe UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 124 Europe UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 125 Europe UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 126 Europe UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 127 UK UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 128 UK UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 129 UK UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 130 UK UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 131 UK UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 132 UK UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 133 UK UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 134 UK UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 135 UK UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 136 UK UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 137 UK UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 138 UK UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 139 UK UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 140 UK UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 141 Germany UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 142 Germany UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 143 Germany UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 144 Germany UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 145 Germany UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 146 Germany UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 147 Germany UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 148 Germany UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 149 Germany UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 150 Germany UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 151 Germany UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 152 Germany UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 153 Germany UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 154 Germany UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 155 France UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 156 France UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 157 France UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 158 France UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 159 France UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 160 France UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 161 France UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 162 France UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 163 France UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 164 France UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 165 France UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 166 France UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 167 France UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 168 France UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 169 Italy UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 170 Italy UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 171 Italy UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 172 Italy UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 173 Italy UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 174 Italy UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 175 Italy UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 176 Italy UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 177 Italy UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 178 Italy UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 179 Italy UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 180 Italy UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 181 Italy UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 182 Italy UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 183 Spain UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 184 Spain UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 185 Spain UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 186 Spain UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 187 Spain UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 188 Spain UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 189 Spain UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 190 Spain UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 191 Spain UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 192 Spain UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 193 Spain UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 194 Spain UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 195 Spain UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 196 Spain UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 197 Netherlands UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 198 Netherlands UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 199 Netherlands UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 200 Netherlands UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 201 Netherlands UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 202 Netherlands UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 203 Netherlands UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 204 Netherlands UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 205 Netherlands UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 206 Netherlands UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 207 Netherlands UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 208 Netherlands UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 209 Netherlands UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 210 Netherlands UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 211 APAC UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 212 APAC UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 213 APAC UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 214 APAC UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 215 APAC UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 216 APAC UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 217 APAC UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 218 APAC UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 219 APAC UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 220 APAC UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 221 APAC UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 222 APAC UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 223 APAC UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 224 APAC UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 225 China UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 226 China UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 227 China UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 228 China UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 229 China UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 230 China UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 231 China UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 232 China UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 233 China UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 234 China UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 235 China UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 236 China UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 237 China UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 238 China UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 239 Japan UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 240 Japan UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 241 Japan UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 242 Japan UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 243 Japan UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 244 Japan UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 245 Japan UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 246 Japan UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 247 Japan UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 248 Japan UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 249 Japan UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 250 Japan UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 251 Japan UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 252 Japan UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 253 ANZ UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 254 ANZ UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 255 ANZ UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 256 ANZ UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 257 ANZ UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 258 ANZ UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 259 ANZ UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 260 ANZ UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 261 ANZ UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 262 ANZ UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 263 ANZ UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 264 ANZ UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 265 ANZ UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 266 ANZ UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 267 South Korea UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 268 South Korea UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 269 South Korea UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 270 South Korea UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 271 South Korea UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 272 South Korea UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 273 South Korea UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 274 South Korea UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 275 South Korea UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 276 South Korea UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 277 South Korea UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 278 South Korea UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 279 South Korea UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 280 South Korea UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 281 South Korea UCC IT & telecom market, by platform, 2015 - 2019 (USD Million)
TABLE 282 South Korea UCC IT & telecom market, by platform, 2020 – 2026 (USD Million)
TABLE 283 South Korea UCC IT & telecom market, by deployment model, 2015 - 2019 (USD Million)
TABLE 284 South Korea UCC IT & telecom market, by deployment model, 2020 – 2026 (USD Million)
TABLE 285 South Korea UCC BFSI market, by platform, 2015 - 2019 (USD Million)
TABLE 286 South Korea UCC BFSI market, by platform, 2020 – 2026 (USD Million)
TABLE 287 South Korea UCC BFSI market, by deployment model, 2015 - 2019 (USD Million)
TABLE 288 South Korea UCC BFSI market, by deployment model, 2020 – 2026 (USD Million)
TABLE 289 South Korea UCC public sector market, by platform, 2015 - 2019 (USD Million)
TABLE 290 South Korea UCC public sector market, by platform, 2020 – 2026 (USD Million)
TABLE 291 South Korea UCC public sector market, by deployment model, 2015 - 2019 (USD Million)
TABLE 292 South Korea UCC public sector market, by deployment model, 2020 – 2026 (USD Million)
TABLE 293 South Korea UCC retail market, by platform, 2015 - 2019 (USD Million)
TABLE 294 South Korea UCC retail market, by platform, 2020 – 2026 (USD Million)
TABLE 295 South Korea UCC retail market, by deployment model, 2015 - 2019 (USD Million)
TABLE 296 South Korea UCC retail market, by deployment model, 2020 – 2026 (USD Million)
TABLE 297 South Korea UCC healthcare market, by platform, 2015 - 2019 (USD Million)
TABLE 298 South Korea UCC healthcare market, by platform, 2020 – 2026 (USD Million)
TABLE 299 South Korea UCC healthcare market, by deployment model, 2015 - 2019 (USD Million)
TABLE 300 South Korea UCC healthcare market, by deployment model, 2020 – 2026 (USD Million)
TABLE 301 South Korea UCC education market, by platform, 2015 - 2019 (USD Million)
TABLE 302 South Korea UCC education market, by platform, 2020 – 2026 (USD Million)
TABLE 303 South Korea UCC education market, by deployment model, 2015 - 2019 (USD Million)
TABLE 304 South Korea UCC education market, by deployment model, 2020 – 2026 (USD Million)
TABLE 305 India UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 306 India UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 307 India UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 308 India UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 309 India UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 310 India UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 311 India UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 312 India UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 313 India UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 314 India UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 315 India UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 316 India UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 317 India UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 318 India UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 319 Singapore UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 320 Singapore UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 321 Singapore UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 322 Singapore UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 323 Singapore UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 324 Singapore UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 325 Singapore UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 326 Singapore UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 327 Singapore UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 328 Singapore UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 329 Singapore UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 330 Singapore UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 331 Singapore UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 332 Singapore UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 333 LAMEA UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 334 LAMEA UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 335 LAMEA UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 336 LAMEA UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 337 LAMEA UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 338 LAMEA UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 339 LAMEA UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 340 LAMEA UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 341 LAMEA UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 342 LAMEA UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 343 LAMEA UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 344 LAMEA UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 345 LAMEA UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 346 LAMEA UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 347 Brazil UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 348 Brazil UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 349 Brazil UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 350 Brazil UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 351 Brazil UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 352 Brazil UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 353 Brazil UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 354 Brazil UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 355 Brazil UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 356 Brazil UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 357 Brazil UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 358 Brazil UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 359 Brazil UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 360 Brazil UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 361 Mexico UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 362 Mexico UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 363 Mexico UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 364 Mexico UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 365 Mexico UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 366 Mexico UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 367 Mexico UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 368 Mexico UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 369 Mexico UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 370 Mexico UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 371 Mexico UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 372 Mexico UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 373 Mexico UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 374 Mexico UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 375 Argentina UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 376 Argentina UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 377 Argentina UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 378 Argentina UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 379 Argentina UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 380 Argentina UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 381 Argentina UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 382 Argentina UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 383 Argentina UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 384 Argentina UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 385 Argentina UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 386 Argentina UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 387 Argentina UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 388 Argentina UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 389 GCC UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 390 GCC UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 391 GCC UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 392 GCC UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 393 GCC UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 394 GCC UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 395 GCC UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 396 GCC UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 397 GCC UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 398 GCC UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 399 GCC UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 400 GCC UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 401 GCC UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 402 GCC UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)
TABLE 403 South Africa UCC market estimates and forecast, by platform, 2015 - 2019 (USD Million)
TABLE 404 South Africa UCC market estimates and forecast, by platform, 2020 – 2026 (USD Million)
TABLE 405 South Africa UCC market estimates and forecast, by telephony, 2015 - 2019 (USD Million)
TABLE 406 South Africa UCC market estimates and forecast, by telephony, 2020 – 2026 (USD Million)
TABLE 407 South Africa UCC market estimates and forecast, by collaboration, 2015 - 2019 (USD Million)
TABLE 408 South Africa UCC market estimates and forecast, by collaboration, 2020 – 2026 (USD Million)
TABLE 409 South Africa UCC market estimates and forecast, by unified messaging, 2015 - 2019 (USD Million)
TABLE 410 South Africa UCC market estimates and forecast, by unified messaging, 2020 – 2026 (USD Million)
TABLE 411 South Africa UCC market estimates and forecast, by conferencing, 2015 - 2019 (USD Million)
TABLE 412 South Africa UCC market estimates and forecast, by conferencing, 2020 – 2026 (USD Million)
TABLE 413 South Africa UCC market estimates and forecast, by deployment model, 2015 - 2019 (USD Million)
TABLE 414 South Africa UCC market estimates and forecast, by deployment model, 2020 – 2026 (USD Million)
TABLE 415 South Africa UCC market estimates and forecast, by application, 2015 - 2019 (USD Million)
TABLE 416 South Africa UCC market estimates and forecast, by application, 2020 – 2026 (USD Million)

Charts & Figures
FIG 1 Industry segmentation
FIG 2 UCC market, 2015 - 2026 (USD Million)
FIG 3 UCC architecture analysis
FIG 4 Industry ecosystem analysis
FIG 5 Porter’s analysis
FIG 6 PESTEL analysis
FIG 7 Growth potential analysis
FIG 8 Company analysis of market leaders, 2019
FIG 9 Company analysis of other prominent vendors, 2019
FIG 10 SWOT Analysis, 8x8, Inc.
FIG 11 SWOT Analysis, Alcatel Lucent Enterprise (Nokia Networks)
FIG 12 SWOT Analysis, Avaya Inc. (Avaya Holdings Corporation
FIG 13 SWOT Analysis, BT Group
FIG 14 SWOT Analysis, Cisco Systems, Inc.
FIG 15 SWOT Analysis, Genesys (Permira)
FIG 16 SWOT Analysis, Huawei Technologies Co., Ltd.
FIG 17 SWOT Analysis, IBM Corporation
FIG 18 SWOT Analysis, Microsoft Corporation
FIG 19 SWOT Analysis, Mitel Corporation
FIG 20 SWOT Analysis, NEC Corporation
FIG 21 SWOT Analysis, Nextiva (UnitedWeb)
FIG 22 SWOT Analysis, Orange Business Services (Orange)
FIG 23 SWOT Analysis, RingCentral, Inc.
FIG 24 SWOT Analysis, Star2Star Communications
FIG 25 SWOT Analysis, Verizon Communications
FIG 26 SWOT Analysis, Vonage (Vonage Holdings Corporation)
FIG 27 SWOT Analysis, Unify (Atos SE)
FIG 28 SWOT Analysis, West Corporation


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