Global Customer Success Software Market Growth (Status and Outlook) 2019-2024

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According to this study, over the next five years the Customer Success Software market will register a xx% CAGR in terms of revenue, the global market size will reach US$ xx million by 2024, from US$ xx million in 2019. In particular, this report presents the global revenue market share of key companies in Customer Success Software business, shared in Chapter 3.

This report presents a comprehensive overview, market shares and growth opportunities of Customer Success Software market by product type, application, key companies and key regions.

This study considers the Customer Success Software value generated from the sales of the following segments:

Segmentation by product type: breakdown data from 2014 to 2019 in Section 2.3; and forecast to 2024 in section 10.7.
    Basic($9.9-29.9/Month)
    Standard($29.9-49.9/Month)
    Senior($49.9+/Month?

Segmentation by application: breakdown data from 2014 to 2019, in Section 2.4; and forecast to 2024 in section 10.8.
    Financial services
    Government
    Healthcare
    Manufacturing
    Media
    Retail
    Other

This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
    Americas
        United States
        Canada
        Mexico
        Brazil
    APAC
        China
        Japan
        Korea
        Southeast Asia
        India
        Australia
    Europe
        Germany
        France
        UK
        Italy
        Russia
        Spain
    Middle East & Africa
        Egypt
        South Africa
        Israel
        Turkey
        GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/manufacturers in the market. The key manufacturers covered in this report: Breakdown data in in Chapter 3.
    Zendesk
    Ecosystems
    Bitrix
    HubSpot
    Zoho Desk
    Agile CRM
    ChurnZero
    Front
    NiceJob
    Preferred Market Solutions
    Skilljar
    Totango
    Elevio
    Userpilot
    Gainsight
    UXPressia
    Bracket Labs
    SurveyMonkey
    Planhat

In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.

Research objectives
    To study and analyze the global Customer Success Software market size by key regions/countries, product type and application, history data from 2014 to 2018, and forecast to 2024.
    To understand the structure of Customer Success Software market by identifying its various subsegments.
    Focuses on the key global Customer Success Software players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
    To analyze the Customer Success Software with respect to individual growth trends, future prospects, and their contribution to the total market.
    To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
    To project the size of Customer Success Software submarkets, with respect to key regions (along with their respective key countries).
    To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
    To strategically profile the key players and comprehensively analyze their growth strategies.
Table of Contents

Global Customer Success Software Market Growth (Status and Outlook) 2019-2024

1 Scope of the Report
    1.1 Market Introduction
    1.2 Research Objectives
    1.3 Years Considered
    1.4 Market Research Methodology
    1.5 Economic Indicators
    1.6 Currency Considered

2 Executive Summary
    2.1 World Market Overview
        2.1.1 Global Customer Success Software Market Size 2014-2024
        2.1.2 Customer Success Software Market Size CAGR by Region
    2.2 Customer Success Software Segment by Type
        2.2.1 Basic($9.9-29.9/Month)
        2.2.2 Basic($9.9-29.9/Month)
        2.2.3 Senior($49.9+/Month?
    2.3 Customer Success Software Market Size by Type
        2.3.1 Global Customer Success Software Market Size Market Share by Type (2014-2019)
        2.3.2 Global Customer Success Software Market Size Growth Rate by Type (2014-2019)
    2.4 Customer Success Software Segment by Application
        2.4.1 Financial services
        2.4.2 Government
        2.4.3 Healthcare
        2.4.4 Manufacturing
        2.4.5 Media
        2.4.6 Retail
        2.4.7 Other
    2.5 Customer Success Software Market Size by Application
        2.5.1 Global Customer Success Software Market Size Market Share by Application (2014-2019)
        2.5.2 Global Customer Success Software Market Size Growth Rate by Application (2014-2019)

3 Global Customer Success Software by Players
    3.1 Global Customer Success Software Market Size Market Share by Players
        3.1.1 Global Customer Success Software Market Size by Players (2017-2019)
        3.1.2 Global Customer Success Software Market Size Market Share by Players (2017-2019)
    3.2 Global Customer Success Software Key Players Head office and Products Offered
    3.3 Market Concentration Rate Analysis
        3.3.1 Competition Landscape Analysis
        3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2017-2019)
    3.4 New Products and Potential Entrants
    3.5 Mergers & Acquisitions, Expansion

4 Customer Success Software by Regions
    4.1 Customer Success Software Market Size by Regions
    4.2 Americas Customer Success Software Market Size Growth
    4.3 APAC Customer Success Software Market Size Growth
    4.4 Europe Customer Success Software Market Size Growth
    4.5 Middle East & Africa Customer Success Software Market Size Growth

5 Americas
    5.1 Americas Customer Success Software Market Size by Countries
    5.2 Americas Customer Success Software Market Size by Type
    5.3 Americas Customer Success Software Market Size by Application
    5.4 United States
    5.5 Canada
    5.6 Mexico
    5.7 Key Economic Indicators of Few Americas Countries

6 APAC
    6.1 APAC Customer Success Software Market Size by Countries
    6.2 APAC Customer Success Software Market Size by Type
    6.3 APAC Customer Success Software Market Size by Application
    6.4 China
    6.5 Japan
    6.6 Korea
    6.7 Southeast Asia
    6.8 India
    6.9 Australia
    6.10 Key Economic Indicators of Few APAC Countries

7 Europe
    7.1 Europe Customer Success Software by Countries
    7.2 Europe Customer Success Software Market Size by Type
    7.3 Europe Customer Success Software Market Size by Application
    7.4 Germany
    7.5 France
    7.6 UK
    7.7 Italy
    7.8 Russia
    7.9 Spain
    7.10 Key Economic Indicators of Few Europe Countries

8 Middle East & Africa
    8.1 Middle East & Africa Customer Success Software by Countries
    8.2 Middle East & Africa Customer Success Software Market Size by Type
    8.3 Middle East & Africa Customer Success Software Market Size by Application
    8.4 Egypt
    8.5 South Africa
    8.6 Israel
    8.7 Turkey
    8.8 GCC Countries

9 Market Drivers, Challenges and Trends
    9.1 Market Drivers and Impact
        9.1.1 Growing Demand from Key Regions
        9.1.2 Growing Demand from Key Applications and Potential Industries
    9.2 Market Challenges and Impact
    9.3 Market Trends

10 Global Customer Success Software Market Forecast
    10.1 Global Customer Success Software Market Size Forecast (2019-2024)
    10.2 Global Customer Success Software Forecast by Regions
        10.2.1 Global Customer Success Software Forecast by Regions (2019-2024)
        10.2.2 Americas Market Forecast
        10.2.3 APAC Market Forecast
        10.2.4 Europe Market Forecast
        10.2.5 Middle East & Africa Market Forecast
    10.3 Americas Forecast by Countries
        10.3.1 United States Market Forecast
        10.3.2 Canada Market Forecast
        10.3.3 Mexico Market Forecast
        10.3.4 Brazil Market Forecast
    10.4 APAC Forecast by Countries
        10.4.1 China Market Forecast
        10.4.2 Japan Market Forecast
        10.4.3 Korea Market Forecast
        10.4.4 Southeast Asia Market Forecast
        10.4.5 India Market Forecast
        10.4.6 Australia Market Forecast
    10.5 Europe Forecast by Countries
        10.5.1 Germany Market Forecast
        10.5.2 France Market Forecast
        10.5.3 UK Market Forecast
        10.5.4 Italy Market Forecast
        10.5.5 Russia Market Forecast
        10.5.6 Spain Market Forecast
    10.6 Middle East & Africa Forecast by Countries
        10.6.1 Egypt Market Forecast
        10.6.2 South Africa Market Forecast
        10.6.3 Israel Market Forecast
        10.6.4 Turkey Market Forecast
        10.6.5 GCC Countries Market Forecast
    10.7 Global Customer Success Software Forecast by Type
    10.8 Global Customer Success Software Forecast by Application

11 Key Players Analysis
    11.1 Zendesk
        11.1.1 Company Details
        11.1.2 Customer Success Software Product Offered
        11.1.3 Zendesk Customer Success Software Revenue, Gross Margin and Market Share (2017-2019)
        11.1.4 Main Business Overview
        11.1.5 Zendesk News
    11.2 Ecosystems
        11.2.1 Company Details
        11.2.2 Customer Success Software Product Offered
        11.2.3 Ecosystems Customer Success Software Revenue, Gross Margin and Market Share (2017-2019)
        11.2.4 Main Business Overview
        11.2.5 Ecosystems News
    11.3 Bitrix
        11.3.1 Company Details
        11.3.2 Customer Success Software Product Offered
        11.3.3 Bitrix Customer Success Software Revenue, Gross Margin and Market Share (2017-2019)
        11.3.4 Main Business Overview
        11.3.5 Bitrix News
    11.4 HubSpot
        11.4.1 Company Details
        11.4.2 Customer Success Software Product Offered
        11.4.3 HubSpot Customer Success Software Revenue, Gross Margin and Market Share (2017-2019)
        11.4.4 Main Business Overview
        11.4.5 HubSpot News
    11.5 Zoho Desk
        11.5.1 Company Details
        11.5.2 Customer Success Software Product Offered
        11.5.3 Zoho Desk Customer Success Software Revenue, Gross Margin and Market Share (2017-2019)
        11.5.4 Main Business Overview
        11.5.5 Zoho Desk News
    11.6 Agile CRM
        11.6.1 Company Details
        11.6.2 Customer Success Software Product Offered
        11.6.3 Agile CRM Customer Success Software Revenue, Gross Margin and Market Share (2017-2019)
        11.6.4 Main Business Overview
        11.6.5 Agile CRM News
    11.7 ChurnZero
        11.7.1 Company Details
        11.7.2 Customer Success Software Product Offered
        11.7.3 ChurnZero Customer Success Software Revenue, Gross Margin and Market Share (2017-2019)
        11.7.4 Main Business Overview
        11.7.5 ChurnZero News
    11.8 Front
        11.8.1 Company Details
        11.8.2 Customer Success Software Product Offered
        11.8.3 Front Customer Success Software Revenue, Gross Margin and Market Share (2017-2019)
        11.8.4 Main Business Overview
        11.8.5 Front News
    11.9 NiceJob
        11.9.1 Company Details
        11.9.2 Customer Success Software Product Offered
        11.9.3 NiceJob Customer Success Software Revenue, Gross Margin and Market Share (2017-2019)
        11.9.4 Main Business Overview
        11.9.5 NiceJob News
    11.10 Preferred Market Solutions
        11.10.1 Company Details
        11.10.2 Customer Success Software Product Offered
        11.10.3 Preferred Market Solutions Customer Success Software Revenue, Gross Margin and Market Share (2017-2019)
        11.10.4 Main Business Overview
        11.10.5 Preferred Market Solutions News
    11.11 Skilljar
    11.12 Totango
    11.13 Elevio
    11.14 Userpilot
    11.15 Gainsight
    11.16 UXPressia
    11.17 Bracket Labs
    11.18 SurveyMonkey
    11.19 Planhat

12 Research Findings and Conclusion

List of Tables and Figures Table Product Specifications of Customer Success Software Figure Customer Success Software Report Years Considered Figure Market Research Methodology Figure Global Customer Success Software Market Size Growth Rate 2014-2024 ($ Millions) Table Customer Success Software Market Size CAGR by Region 2014-2024 ($ Millions) Table Major Players of Basic($9.9-29.9/Month) Table Major Players of Standard($29.9-49.9/Month) Table Major Players of Senior($49.9+/Month? Table Market Size by Type (2014-2019) ($ Millions) Table Global Customer Success Software Market Size Market Share by Type (2014-2019) Figure Global Customer Success Software Market Size Market Share by Type (2014-2019) Figure Global Basic($9.9-29.9/Month) Market Size Growth Rate Figure Global Standard($29.9-49.9/Month) Market Size Growth Rate Figure Global Senior($49.9+/Month? Market Size Growth Rate Figure Customer Success Software Consume????!D in Financial services Figure Global Customer Success Software Market: Financial services (2014-2019) ($ Millions) Figure Global Financial services YoY Growth ($ Millions) Figure Customer Success Software Consume????!D in Government Figure Global Customer Success Software Market: Government (2014-2019) ($ Millions) Figure Global Government YoY Growth ($ Millions) Figure Customer Success Software Consume????!D in Healthcare Figure Global Customer Success Software Market: Healthcare (2014-2019) ($ Millions) Figure Global Healthcare YoY Growth ($ Millions) Figure Customer Success Software Consume????!D in Manufacturing Figure Global Customer Success Software Market: Manufacturing (2014-2019) ($ Millions) Figure Global Manufacturing YoY Growth ($ Millions) Figure Customer Success Software Consume????!D in Media Figure Global Customer Success Software Market: Media (2014-2019) ($ Millions) Figure Global Media YoY Growth ($ Millions) Table Global Customer Success Software Market Size by Application (2014-2019) ($ Millions) Table Global Customer Success Software Market Size Market Share by Application (2014-2019) Figure Global Customer Success Software Market Size Market Share by Application (2014-2019) Figure Global Customer Success Software Market Size in Financial services Growth Rate Figure Global Customer Success Software Market Size in Government Growth Rate Figure Global Customer Success Software Market Size in Healthcare Growth Rate Figure Global Customer Success Software Market Size in Manufacturing Growth Rate Figure Global Customer Success Software Market Size in Media Growth Rate Figure Global Customer Success Software Market Size in Retail Growth Rate Figure Global Customer Success Software Market Size in Other Growth Rate Table Global Customer Success Software Revenue by Players (2017-2019) ($ Millions) Table Global Customer Success Software Revenue Market Share by Players (2017-2019) Figure Global Customer Success Software Revenue Market Share by Players in 2018 Table Global Customer Success Software Key Players Head office and Products Offered Table Customer Success Software Concentration Ratio (CR3, CR5 and CR10) (2017-2019) Table Global Customer Success Software Market Size by Regions 2014-2019 ($ Millions) Table Global Customer Success Software Market Size Market Share by Regions 2014-2019 Figure Global Customer Success Software Market Size Market Share by Regions 2014-2019 Figure Americas Customer Success Software Market Size 2014-2019 ($ Millions) Figure APAC Customer Success Software Market Size 2014-2019 ($ Millions) Figure Europe Customer Success Software Market Size 2014-2019 ($ Millions) Figure Middle East & Africa Customer Success Software Market Size 2014-2019 ($ Millions) Table Americas Customer Success Software Market Size by Countries (2014-2019) ($ Millions) Table Americas Customer Success Software Market Size Market Share by Countries (2014-2019) Figure Americas Customer Success Software Market Size Market Share by Countries in 2018 Table Americas Customer Success Software Market Size by Type (2014-2019) ($ Millions) Table Americas Customer Success Software Market Size Market Share by Type (2014-2019) Figure Americas Customer Success Software Market Size Market Share by Type in 2018 Table Americas Customer Success Software Market Size by Application (2014-2019) ($ Millions) Table Americas Customer Success Software Market Size Market Share by Application (2014-2019) Figure Americas Customer Success Software Market Size Market Share by Application in 2018 Figure United States Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure Canada Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure Mexico Customer Success Software Market Size Growth 2014-2019 ($ Millions) Table APAC Customer Success Software Market Size by Countries (2014-2019) ($ Millions) Table APAC Customer Success Software Market Size Market Share by Countries (2014-2019) Figure APAC Customer Success Software Market Size Market Share by Countries in 2018 Table APAC Customer Success Software Market Size by Type (2014-2019) ($ Millions) Table APAC Customer Success Software Market Size Market Share by Type (2014-2019) Figure APAC Customer Success Software Market Size Market Share by Type in 2018 Table APAC Customer Success Software Market Size by Application (2014-2019) ($ Millions) Table APAC Customer Success Software Market Size Market Share by Application (2014-2019) Figure APAC Customer Success Software Market Size Market Share by Application in 2018 Figure China Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure Japan Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure Korea Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure Southeast Asia Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure India Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure Australia Customer Success Software Market Size Growth 2014-2019 ($ Millions) Table Europe Customer Success Software Market Size by Countries (2014-2019) ($ Millions) Table Europe Customer Success Software Market Size Market Share by Countries (2014-2019) Figure Europe Customer Success Software Market Size Market Share by Countries in 2018 Table Europe Customer Success Software Market Size by Type (2014-2019) ($ Millions) Table Europe Customer Success Software Market Size Market Share by Type (2014-2019) Figure Europe Customer Success Software Market Size Market Share by Type in 2018 Table Europe Customer Success Software Market Size by Application (2014-2019) ($ Millions) Table Europe Customer Success Software Market Size Market Share by Application (2014-2019) Figure Europe Customer Success Software Market Size Market Share by Application in 2018 Figure Germany Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure France Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure UK Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure Italy Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure Russia Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure Spain Customer Success Software Market Size Growth 2014-2019 ($ Millions) Table Middle East & Africa Customer Success Software Market Size by Countries (2014-2019) ($ Millions) Table Middle East & Africa Customer Success Software Market Size Market Share by Countries (2014-2019) Figure Middle East & Africa Customer Success Software Market Size Market Share by Countries in 2018 Table Middle East & Africa Customer Success Software Market Size by Type (2014-2019) ($ Millions) Table Middle East & Africa Customer Success Software Market Size Market Share by Type (2014-2019) Figure Middle East & Africa Customer Success Software Market Size Market Share by Type in 2018 Table Middle East & Africa Customer Success Software Market Size by Application (2014-2019) ($ Millions) Table Middle East & Africa Customer Success Software Market Size Market Share by Application (2014-2019) Figure Middle East & Africa Customer Success Software Market Size Market Share by Application in 2018 Figure Egypt Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure South Africa Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure Israel Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure Turkey Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure GCC Countries Customer Success Software Market Size Growth 2014-2019 ($ Millions) Figure Global Customer Success Software arket Size Forecast (2019-2024) ($ Millions) Table Global Customer Success Software Market Size Forecast by Regions (2019-2024) ($ Millions) Table Global Customer Success Software Market Size Market Share Forecast by Regions Figure Americas Customer Success Software Market Size 2019-2024 ($ Millions) Figure APAC Customer Success Software Market Size 2019-2024 ($ Millions) Figure Europe Customer Success Software Market Size 2019-2024 ($ Millions) Figure Middle East & Africa Customer Success Software Market Size 2019-2024 ($ Millions) Figure United States Customer Success Software Market Size 2019-2024 ($ Millions) Figure Canada Customer Success Software Market Size 2019-2024 ($ Millions) Figure Mexico Customer Success Software Market Size 2019-2024 ($ Millions) Figure Brazil Customer Success Software Market Size 2019-2024 ($ Millions) Figure China Customer Success Software Market Size 2019-2024 ($ Millions) Figure Japan Customer Success Software Market Size 2019-2024 ($ Millions) Figure Korea Customer Success Software Market Size 2019-2024 ($ Millions) Figure Southeast Asia Customer Success Software Market Size 2019-2024 ($ Millions) Figure India Customer Success Software Market Size 2019-2024 ($ Millions) Figure Australia Customer Success Software Market Size 2019-2024 ($ Millions) Figure Germany Customer Success Software Market Size 2019-2024 ($ Millions) Figure France Customer Success Software Market Size 2019-2024 ($ Millions) Figure UK Customer Success Software Market Size 2019-2024 ($ Millions) Figure Italy Customer Success Software Market Size 2019-2024 ($ Millions) Figure Russia Customer Success Software Market Size 2019-2024 ($ Millions) Figure Spain Customer Success Software Market Size 2019-2024 ($ Millions) Figure Egypt Customer Success Software Market Size 2019-2024 ($ Millions) Figure South Africa Customer Success Software Market Size 2019-2024 ($ Millions) Figure Israel Customer Success Software Market Size 2019-2024 ($ Millions) Figure Turkey Customer Success Software Market Size 2019-2024 ($ Millions) Figure GCC Countries Customer Success Software Market Size 2019-2024 ($ Millions) Table Global Customer Success Software Market Size Forecast by Type (2019-2024) ($ Millions) Table Global Customer Success Software Market Size Market Share Forecast by Type (2019-2024) Table Global Customer Success Software Market Size Forecast by Application (2019-2024) ($ Millions) Table Global Customer Success Software Market Size Market Share Forecast by Application (2019-2024) Table Zendesk Basic Information, Head Office, Major Market Areas and Its Competitors Table Zendesk Customer Success Software Revenue and Gross Margin (2017-2019) Figure Zendesk Customer Success Software Market Share (2017-2019) Table Ecosystems Basic Information, Head Office, Major Market Areas and Its Competitors Table Ecosystems Customer Success Software Revenue and Gross Margin (2017-2019) Figure Ecosystems Customer Success Software Market Share (2017-2019) Table Bitrix Basic Information, Head Office, Major Market Areas and Its Competitors Table Bitrix Customer Success Software Revenue and Gross Margin (2017-2019) Figure Bitrix Customer Success Software Market Share (2017-2019) Table HubSpot Basic Information, Head Office, Major Market Areas and Its Competitors Table HubSpot Customer Success Software Revenue and Gross Margin (2017-2019) Figure HubSpot Customer Success Software Market Share (2017-2019) Table Zoho Desk Basic Information, Head Office, Major Market Areas and Its Competitors Table Zoho Desk Customer Success Software Revenue and Gross Margin (2017-2019) Figure Zoho Desk Customer Success Software Market Share (2017-2019) Table Agile CRM Basic Information, Head Office, Major Market Areas and Its Competitors Table Agile CRM Customer Success Software Revenue and Gross Margin (2017-2019) Figure Agile CRM Customer Success Software Market Share (2017-2019) Table ChurnZero Basic Information, Head Office, Major Market Areas and Its Competitors Table ChurnZero Customer Success Software Revenue and Gross Margin (2017-2019) Figure ChurnZero Customer Success Software Market Share (2017-2019) Table Front Basic Information, Head Office, Major Market Areas and Its Competitors Table Front Customer Success Software Revenue and Gross Margin (2017-2019) Figure Front Customer Success Software Market Share (2017-2019) Table NiceJob Basic Information, Head Office, Major Market Areas and Its Competitors Table NiceJob Customer Success Software Revenue and Gross Margin (2017-2019) Figure NiceJob Customer Success Software Market Share (2017-2019) Table Preferred Market Solutions Basic Information, Head Office, Major Market Areas and Its Competitors Table Preferred Market Solutions Customer Success Software Revenue and Gross Margin (2017-2019) Figure Preferred Market Solutions Customer Success Software Market Share (2017-2019) Table Skilljar Basic Information, Head Office, Major Market Areas and Its Competitors Table Totango Basic Information, Head Office, Major Market Areas and Its Competitors Table Elevio Basic Information, Head Office, Major Market Areas and Its Competitors Table Userpilot Basic Information, Head Office, Major Market Areas and Its Competitors Table Gainsight Basic Information, Head Office, Major Market Areas and Its Competitors Table UXPressia Basic Information, Head Office, Major Market Areas and Its Competitors Table Bracket Labs Basic Information, Head Office, Major Market Areas and Its Competitors Table SurveyMonkey Basic Information, Head Office, Major Market Areas and Its Competitors Table Planhat Basic Information, Head Office, Major Market Areas and Its Competitors

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