Global Conversational Customer Engagement Software Market Growth (Status and Outlook) 2019-2024


According to this study, over the next five years the Conversational Customer Engagement Software market will register a xx% CAGR in terms of revenue, the global market size will reach US$ xx million by 2024, from US$ xx million in 2019. In particular, this report presents the global revenue market share of key companies in Conversational Customer Engagement Software business, shared in Chapter 3.

This report presents a comprehensive overview, market shares and growth opportunities of Conversational Customer Engagement Software market by product type, application, key companies and key regions.

This study considers the Conversational Customer Engagement Software value generated from the sales of the following segments:

Segmentation by product type: breakdown data from 2014 to 2019 in Section 2.3; and forecast to 2024 in section 10.7.
    Cloud-based
    Web-based

Segmentation by application: breakdown data from 2014 to 2019, in Section 2.4; and forecast to 2024 in section 10.8.
    Large Enterprises
    SMEs

This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
    Americas
        United States
        Canada
        Mexico
        Brazil
    APAC
        China
        Japan
        Korea
        Southeast Asia
        India
        Australia
    Europe
        Germany
        France
        UK
        Italy
        Russia
        Spain
    Middle East & Africa
        Egypt
        South Africa
        Israel
        Turkey
        GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/manufacturers in the market. The key manufacturers covered in this report: Breakdown data in in Chapter 3.
    Intercom
    Sonar
    Drift
    Dixa
    Kustomer
    Freshdesk
    Avaya
    HubSpot
    Gladly
    Crisp Software
    RingCentral
    Radiance Labs
    Quiq
    ContactEngine

In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.

Research objectives
    To study and analyze the global Conversational Customer Engagement Software market size by key regions/countries, product type and application, history data from 2014 to 2018, and forecast to 2024.
    To understand the structure of Conversational Customer Engagement Software market by identifying its various subsegments.
    Focuses on the key global Conversational Customer Engagement Software players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
    To analyze the Conversational Customer Engagement Software with respect to individual growth trends, future prospects, and their contribution to the total market.
    To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
    To project the size of Conversational Customer Engagement Software submarkets, with respect to key regions (along with their respective key countries).
    To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
    To strategically profile the key players and comprehensively analyze their growth strategies.
Table of Contents

Global Conversational Customer Engagement Software Market Growth (Status and Outlook) 2019-2024

1 Scope of the Report
    1.1 Market Introduction
    1.2 Research Objectives
    1.3 Years Considered
    1.4 Market Research Methodology
    1.5 Economic Indicators
    1.6 Currency Considered

2 Executive Summary
    2.1 World Market Overview
        2.1.1 Global Conversational Customer Engagement Software Market Size 2014-2024
        2.1.2 Conversational Customer Engagement Software Market Size CAGR by Region
    2.2 Conversational Customer Engagement Software Segment by Type
        2.2.1 Cloud-based
        2.2.2 Cloud-based
    2.3 Conversational Customer Engagement Software Market Size by Type
        2.3.1 Global Conversational Customer Engagement Software Market Size Market Share by Type (2014-2019)
        2.3.2 Global Conversational Customer Engagement Software Market Size Growth Rate by Type (2014-2019)
    2.4 Conversational Customer Engagement Software Segment by Application
        2.4.1 Large Enterprises
        2.4.2 SMEs
    2.5 Conversational Customer Engagement Software Market Size by Application
        2.5.1 Global Conversational Customer Engagement Software Market Size Market Share by Application (2014-2019)
        2.5.2 Global Conversational Customer Engagement Software Market Size Growth Rate by Application (2014-2019)

3 Global Conversational Customer Engagement Software by Players
    3.1 Global Conversational Customer Engagement Software Market Size Market Share by Players
        3.1.1 Global Conversational Customer Engagement Software Market Size by Players (2017-2019)
        3.1.2 Global Conversational Customer Engagement Software Market Size Market Share by Players (2017-2019)
    3.2 Global Conversational Customer Engagement Software Key Players Head office and Products Offered
    3.3 Market Concentration Rate Analysis
        3.3.1 Competition Landscape Analysis
        3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2017-2019)
    3.4 New Products and Potential Entrants
    3.5 Mergers & Acquisitions, Expansion

4 Conversational Customer Engagement Software by Regions
    4.1 Conversational Customer Engagement Software Market Size by Regions
    4.2 Americas Conversational Customer Engagement Software Market Size Growth
    4.3 APAC Conversational Customer Engagement Software Market Size Growth
    4.4 Europe Conversational Customer Engagement Software Market Size Growth
    4.5 Middle East & Africa Conversational Customer Engagement Software Market Size Growth

5 Americas
    5.1 Americas Conversational Customer Engagement Software Market Size by Countries
    5.2 Americas Conversational Customer Engagement Software Market Size by Type
    5.3 Americas Conversational Customer Engagement Software Market Size by Application
    5.4 United States
    5.5 Canada
    5.6 Mexico
    5.7 Key Economic Indicators of Few Americas Countries

6 APAC
    6.1 APAC Conversational Customer Engagement Software Market Size by Countries
    6.2 APAC Conversational Customer Engagement Software Market Size by Type
    6.3 APAC Conversational Customer Engagement Software Market Size by Application
    6.4 China
    6.5 Japan
    6.6 Korea
    6.7 Southeast Asia
    6.8 India
    6.9 Australia
    6.10 Key Economic Indicators of Few APAC Countries

7 Europe
    7.1 Europe Conversational Customer Engagement Software by Countries
    7.2 Europe Conversational Customer Engagement Software Market Size by Type
    7.3 Europe Conversational Customer Engagement Software Market Size by Application
    7.4 Germany
    7.5 France
    7.6 UK
    7.7 Italy
    7.8 Russia
    7.9 Spain
    7.10 Key Economic Indicators of Few Europe Countries

8 Middle East & Africa
    8.1 Middle East & Africa Conversational Customer Engagement Software by Countries
    8.2 Middle East & Africa Conversational Customer Engagement Software Market Size by Type
    8.3 Middle East & Africa Conversational Customer Engagement Software Market Size by Application
    8.4 Egypt
    8.5 South Africa
    8.6 Israel
    8.7 Turkey
    8.8 GCC Countries

9 Market Drivers, Challenges and Trends
    9.1 Market Drivers and Impact
        9.1.1 Growing Demand from Key Regions
        9.1.2 Growing Demand from Key Applications and Potential Industries
    9.2 Market Challenges and Impact
    9.3 Market Trends

10 Global Conversational Customer Engagement Software Market Forecast
    10.1 Global Conversational Customer Engagement Software Market Size Forecast (2019-2024)
    10.2 Global Conversational Customer Engagement Software Forecast by Regions
        10.2.1 Global Conversational Customer Engagement Software Forecast by Regions (2019-2024)
        10.2.2 Americas Market Forecast
        10.2.3 APAC Market Forecast
        10.2.4 Europe Market Forecast
        10.2.5 Middle East & Africa Market Forecast
    10.3 Americas Forecast by Countries
        10.3.1 United States Market Forecast
        10.3.2 Canada Market Forecast
        10.3.3 Mexico Market Forecast
        10.3.4 Brazil Market Forecast
    10.4 APAC Forecast by Countries
        10.4.1 China Market Forecast
        10.4.2 Japan Market Forecast
        10.4.3 Korea Market Forecast
        10.4.4 Southeast Asia Market Forecast
        10.4.5 India Market Forecast
        10.4.6 Australia Market Forecast
    10.5 Europe Forecast by Countries
        10.5.1 Germany Market Forecast
        10.5.2 France Market Forecast
        10.5.3 UK Market Forecast
        10.5.4 Italy Market Forecast
        10.5.5 Russia Market Forecast
        10.5.6 Spain Market Forecast
    10.6 Middle East & Africa Forecast by Countries
        10.6.1 Egypt Market Forecast
        10.6.2 South Africa Market Forecast
        10.6.3 Israel Market Forecast
        10.6.4 Turkey Market Forecast
        10.6.5 GCC Countries Market Forecast
    10.7 Global Conversational Customer Engagement Software Forecast by Type
    10.8 Global Conversational Customer Engagement Software Forecast by Application

11 Key Players Analysis
    11.1 Intercom
        11.1.1 Company Details
        11.1.2 Conversational Customer Engagement Software Product Offered
        11.1.3 Intercom Conversational Customer Engagement Software Revenue, Gross Margin and Market Share (2017-2019)
        11.1.4 Main Business Overview
        11.1.5 Intercom News
    11.2 Sonar
        11.2.1 Company Details
        11.2.2 Conversational Customer Engagement Software Product Offered
        11.2.3 Sonar Conversational Customer Engagement Software Revenue, Gross Margin and Market Share (2017-2019)
        11.2.4 Main Business Overview
        11.2.5 Sonar News
    11.3 Drift
        11.3.1 Company Details
        11.3.2 Conversational Customer Engagement Software Product Offered
        11.3.3 Drift Conversational Customer Engagement Software Revenue, Gross Margin and Market Share (2017-2019)
        11.3.4 Main Business Overview
        11.3.5 Drift News
    11.4 Dixa
        11.4.1 Company Details
        11.4.2 Conversational Customer Engagement Software Product Offered
        11.4.3 Dixa Conversational Customer Engagement Software Revenue, Gross Margin and Market Share (2017-2019)
        11.4.4 Main Business Overview
        11.4.5 Dixa News
    11.5 Kustomer
        11.5.1 Company Details
        11.5.2 Conversational Customer Engagement Software Product Offered
        11.5.3 Kustomer Conversational Customer Engagement Software Revenue, Gross Margin and Market Share (2017-2019)
        11.5.4 Main Business Overview
        11.5.5 Kustomer News
    11.6 Freshdesk
        11.6.1 Company Details
        11.6.2 Conversational Customer Engagement Software Product Offered
        11.6.3 Freshdesk Conversational Customer Engagement Software Revenue, Gross Margin and Market Share (2017-2019)
        11.6.4 Main Business Overview
        11.6.5 Freshdesk News
    11.7 Avaya
        11.7.1 Company Details
        11.7.2 Conversational Customer Engagement Software Product Offered
        11.7.3 Avaya Conversational Customer Engagement Software Revenue, Gross Margin and Market Share (2017-2019)
        11.7.4 Main Business Overview
        11.7.5 Avaya News
    11.8 HubSpot
        11.8.1 Company Details
        11.8.2 Conversational Customer Engagement Software Product Offered
        11.8.3 HubSpot Conversational Customer Engagement Software Revenue, Gross Margin and Market Share (2017-2019)
        11.8.4 Main Business Overview
        11.8.5 HubSpot News
    11.9 Gladly
        11.9.1 Company Details
        11.9.2 Conversational Customer Engagement Software Product Offered
        11.9.3 Gladly Conversational Customer Engagement Software Revenue, Gross Margin and Market Share (2017-2019)
        11.9.4 Main Business Overview
        11.9.5 Gladly News
    11.10 Crisp Software
        11.10.1 Company Details
        11.10.2 Conversational Customer Engagement Software Product Offered
        11.10.3 Crisp Software Conversational Customer Engagement Software Revenue, Gross Margin and Market Share (2017-2019)
        11.10.4 Main Business Overview
        11.10.5 Crisp Software News
    11.11 RingCentral
    11.12 Radiance Labs
    11.13 Quiq
    11.14 ContactEngine

12 Research Findings and Conclusion

List of Tables and Figures Table Product Specifications of Conversational Customer Engagement Software Figure Conversational Customer Engagement Software Report Years Considered Figure Market Research Methodology Figure Global Conversational Customer Engagement Software Market Size Growth Rate 2014-2024 ($ Millions) Table Conversational Customer Engagement Software Market Size CAGR by Region 2014-2024 ($ Millions) Table Major Players of Cloud-based Table Major Players of Web-based Table Market Size by Type (2014-2019) ($ Millions) Table Global Conversational Customer Engagement Software Market Size Market Share by Type (2014-2019) Figure Global Conversational Customer Engagement Software Market Size Market Share by Type (2014-2019) Figure Global Cloud-based Market Size Growth Rate Figure Global Web-based Market Size Growth Rate Figure Conversational Customer Engagement Software Consume????!D in Large Enterprises Figure Global Conversational Customer Engagement Software Market: Large Enterprises (2014-2019) ($ Millions) Figure Global Large Enterprises YoY Growth ($ Millions) Figure Conversational Customer Engagement Software Consume????!D in SMEs Figure Global Conversational Customer Engagement Software Market: SMEs (2014-2019) ($ Millions) Figure Global SMEs YoY Growth ($ Millions) Table Global Conversational Customer Engagement Software Market Size by Application (2014-2019) ($ Millions) Table Global Conversational Customer Engagement Software Market Size Market Share by Application (2014-2019) Figure Global Conversational Customer Engagement Software Market Size Market Share by Application (2014-2019) Figure Global Conversational Customer Engagement Software Market Size in Large Enterprises Growth Rate Figure Global Conversational Customer Engagement Software Market Size in SMEs Growth Rate Table Global Conversational Customer Engagement Software Revenue by Players (2017-2019) ($ Millions) Table Global Conversational Customer Engagement Software Revenue Market Share by Players (2017-2019) Figure Global Conversational Customer Engagement Software Revenue Market Share by Players in 2018 Table Global Conversational Customer Engagement Software Key Players Head office and Products Offered Table Conversational Customer Engagement Software Concentration Ratio (CR3, CR5 and CR10) (2017-2019) Table Global Conversational Customer Engagement Software Market Size by Regions 2014-2019 ($ Millions) Table Global Conversational Customer Engagement Software Market Size Market Share by Regions 2014-2019 Figure Global Conversational Customer Engagement Software Market Size Market Share by Regions 2014-2019 Figure Americas Conversational Customer Engagement Software Market Size 2014-2019 ($ Millions) Figure APAC Conversational Customer Engagement Software Market Size 2014-2019 ($ Millions) Figure Europe Conversational Customer Engagement Software Market Size 2014-2019 ($ Millions) Figure Middle East & Africa Conversational Customer Engagement Software Market Size 2014-2019 ($ Millions) Table Americas Conversational Customer Engagement Software Market Size by Countries (2014-2019) ($ Millions) Table Americas Conversational Customer Engagement Software Market Size Market Share by Countries (2014-2019) Figure Americas Conversational Customer Engagement Software Market Size Market Share by Countries in 2018 Table Americas Conversational Customer Engagement Software Market Size by Type (2014-2019) ($ Millions) Table Americas Conversational Customer Engagement Software Market Size Market Share by Type (2014-2019) Figure Americas Conversational Customer Engagement Software Market Size Market Share by Type in 2018 Table Americas Conversational Customer Engagement Software Market Size by Application (2014-2019) ($ Millions) Table Americas Conversational Customer Engagement Software Market Size Market Share by Application (2014-2019) Figure Americas Conversational Customer Engagement Software Market Size Market Share by Application in 2018 Figure United States Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure Canada Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure Mexico Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Table APAC Conversational Customer Engagement Software Market Size by Countries (2014-2019) ($ Millions) Table APAC Conversational Customer Engagement Software Market Size Market Share by Countries (2014-2019) Figure APAC Conversational Customer Engagement Software Market Size Market Share by Countries in 2018 Table APAC Conversational Customer Engagement Software Market Size by Type (2014-2019) ($ Millions) Table APAC Conversational Customer Engagement Software Market Size Market Share by Type (2014-2019) Figure APAC Conversational Customer Engagement Software Market Size Market Share by Type in 2018 Table APAC Conversational Customer Engagement Software Market Size by Application (2014-2019) ($ Millions) Table APAC Conversational Customer Engagement Software Market Size Market Share by Application (2014-2019) Figure APAC Conversational Customer Engagement Software Market Size Market Share by Application in 2018 Figure China Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure Japan Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure Korea Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure Southeast Asia Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure India Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure Australia Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Table Europe Conversational Customer Engagement Software Market Size by Countries (2014-2019) ($ Millions) Table Europe Conversational Customer Engagement Software Market Size Market Share by Countries (2014-2019) Figure Europe Conversational Customer Engagement Software Market Size Market Share by Countries in 2018 Table Europe Conversational Customer Engagement Software Market Size by Type (2014-2019) ($ Millions) Table Europe Conversational Customer Engagement Software Market Size Market Share by Type (2014-2019) Figure Europe Conversational Customer Engagement Software Market Size Market Share by Type in 2018 Table Europe Conversational Customer Engagement Software Market Size by Application (2014-2019) ($ Millions) Table Europe Conversational Customer Engagement Software Market Size Market Share by Application (2014-2019) Figure Europe Conversational Customer Engagement Software Market Size Market Share by Application in 2018 Figure Germany Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure France Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure UK Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure Italy Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure Russia Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure Spain Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Table Middle East & Africa Conversational Customer Engagement Software Market Size by Countries (2014-2019) ($ Millions) Table Middle East & Africa Conversational Customer Engagement Software Market Size Market Share by Countries (2014-2019) Figure Middle East & Africa Conversational Customer Engagement Software Market Size Market Share by Countries in 2018 Table Middle East & Africa Conversational Customer Engagement Software Market Size by Type (2014-2019) ($ Millions) Table Middle East & Africa Conversational Customer Engagement Software Market Size Market Share by Type (2014-2019) Figure Middle East & Africa Conversational Customer Engagement Software Market Size Market Share by Type in 2018 Table Middle East & Africa Conversational Customer Engagement Software Market Size by Application (2014-2019) ($ Millions) Table Middle East & Africa Conversational Customer Engagement Software Market Size Market Share by Application (2014-2019) Figure Middle East & Africa Conversational Customer Engagement Software Market Size Market Share by Application in 2018 Figure Egypt Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure South Africa Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure Israel Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure Turkey Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure GCC Countries Conversational Customer Engagement Software Market Size Growth 2014-2019 ($ Millions) Figure Global Conversational Customer Engagement Software arket Size Forecast (2019-2024) ($ Millions) Table Global Conversational Customer Engagement Software Market Size Forecast by Regions (2019-2024) ($ Millions) Table Global Conversational Customer Engagement Software Market Size Market Share Forecast by Regions Figure Americas Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure APAC Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Europe Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Middle East & Africa Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure United States Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Canada Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Mexico Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Brazil Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure China Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Japan Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Korea Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Southeast Asia Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure India Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Australia Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Germany Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure France Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure UK Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Italy Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Russia Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Spain Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Egypt Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure South Africa Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Israel Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure Turkey Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Figure GCC Countries Conversational Customer Engagement Software Market Size 2019-2024 ($ Millions) Table Global Conversational Customer Engagement Software Market Size Forecast by Type (2019-2024) ($ Millions) Table Global Conversational Customer Engagement Software Market Size Market Share Forecast by Type (2019-2024) Table Global Conversational Customer Engagement Software Market Size Forecast by Application (2019-2024) ($ Millions) Table Global Conversational Customer Engagement Software Market Size Market Share Forecast by Application (2019-2024) Table Intercom Basic Information, Head Office, Major Market Areas and Its Competitors Table Intercom Conversational Customer Engagement Software Revenue and Gross Margin (2017-2019) Figure Intercom Conversational Customer Engagement Software Market Share (2017-2019) Table Sonar Basic Information, Head Office, Major Market Areas and Its Competitors Table Sonar Conversational Customer Engagement Software Revenue and Gross Margin (2017-2019) Figure Sonar Conversational Customer Engagement Software Market Share (2017-2019) Table Drift Basic Information, Head Office, Major Market Areas and Its Competitors Table Drift Conversational Customer Engagement Software Revenue and Gross Margin (2017-2019) Figure Drift Conversational Customer Engagement Software Market Share (2017-2019) Table Dixa Basic Information, Head Office, Major Market Areas and Its Competitors Table Dixa Conversational Customer Engagement Software Revenue and Gross Margin (2017-2019) Figure Dixa Conversational Customer Engagement Software Market Share (2017-2019) Table Kustomer Basic Information, Head Office, Major Market Areas and Its Competitors Table Kustomer Conversational Customer Engagement Software Revenue and Gross Margin (2017-2019) Figure Kustomer Conversational Customer Engagement Software Market Share (2017-2019) Table Freshdesk Basic Information, Head Office, Major Market Areas and Its Competitors Table Freshdesk Conversational Customer Engagement Software Revenue and Gross Margin (2017-2019) Figure Freshdesk Conversational Customer Engagement Software Market Share (2017-2019) Table Avaya Basic Information, Head Office, Major Market Areas and Its Competitors Table Avaya Conversational Customer Engagement Software Revenue and Gross Margin (2017-2019) Figure Avaya Conversational Customer Engagement Software Market Share (2017-2019) Table HubSpot Basic Information, Head Office, Major Market Areas and Its Competitors Table HubSpot Conversational Customer Engagement Software Revenue and Gross Margin (2017-2019) Figure HubSpot Conversational Customer Engagement Software Market Share (2017-2019) Table Gladly Basic Information, Head Office, Major Market Areas and Its Competitors Table Gladly Conversational Customer Engagement Software Revenue and Gross Margin (2017-2019) Figure Gladly Conversational Customer Engagement Software Market Share (2017-2019) Table Crisp Software Basic Information, Head Office, Major Market Areas and Its Competitors Table Crisp Software Conversational Customer Engagement Software Revenue and Gross Margin (2017-2019) Figure Crisp Software Conversational Customer Engagement Software Market Share (2017-2019) Table RingCentral Basic Information, Head Office, Major Market Areas and Its Competitors Table Radiance Labs Basic Information, Head Office, Major Market Areas and Its Competitors Table Quiq Basic Information, Head Office, Major Market Areas and Its Competitors Table ContactEngine Basic Information, Head Office, Major Market Areas and Its Competitors

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