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Global and United States Service Quality Management Market Report & Forecast 2022-2028


Service Quality Management market is segmented by region (country), players, by Type and by Application. Players, stakeholders, and other participants in the global Service Quality Management market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by region (country), by Type and by Application for the period 2017-2028.
For United States market, this report focuses on the Service Quality Management market size by players, by Type and by Application, for the period 2017-2028. The key players include the global and local players, which play important roles in United States.
Segment by Type
    Enterprise Feedback Management (EFM)
    Web analytics
    Text analytics
    Speech analytics
    Others
Segment by Application
    Small and Medium Enterprises
    Large Enterprises
By Region
    North America
        U.S.
        Canada
    Europe
        Germany
        France
        U.K.
        Italy
        Russia
    Asia-Pacific
        China
        Japan
        South Korea
        India
        Australia
        Taiwan
        Indonesia
        Thailand
        Malaysia
        Philippines
        Vietnam
    Latin America
        Mexico
        Brazil
        Argentina
    Middle East & Africa
        Turkey
        Saudi Arabia
        U.A.E
By Company
    Adobe Systems
    Amdocs
    Alcate-Lucent
    Cisco
    Egain Corporation
    Ericsson
    HP
    IBM
    Oracle
1 Study Coverage
    1.1 Service Quality Management Revenue in Service Quality Management Business (2017-2022) & (US$ Million) Introduction
    1.2 Global Service Quality Management Outlook 2017 VS 2022 VS 2028
        1.2.1 Global Service Quality Management Market Size for the Year 2017-2028
        1.2.2 Global Service Quality Management Market Size for the Year 2017-2028
    1.3 Service Quality Management Market Size, United States VS Global, 2017 VS 2022 VS 2028
        1.3.1 The Market Share of United States Service Quality Management in Global, 2017 VS 2022 VS 2028
        1.3.2 The Growth Rate of Service Quality Management Market Size, United States VS Global, 2017 VS 2022 VS 2028
    1.4 Service Quality Management Market Dynamics
        1.4.1 Service Quality Management Industry Trends
        1.4.2 Service Quality Management Market Drivers
        1.4.3 Service Quality Management Market Challenges
        1.4.4 Service Quality Management Market Restraints
    1.5 Study Objectives
    1.6 Years Considered
2 Service Quality Management by Type
    2.1 Service Quality Management Market Segment by Type
        2.1.1 Enterprise Feedback Management (EFM)
        2.1.2 Web analytics
        2.1.3 Text analytics
        2.1.4 Speech analytics
        2.1.5 Others
    2.2 Global Service Quality Management Market Size by Type (2017, 2022 & 2028)
    2.3 Global Service Quality Management Market Size by Type (2017-2028)
    2.4 United States Service Quality Management Market Size by Type (2017, 2022 & 2028)
    2.5 United States Service Quality Management Market Size by Type (2017-2028)
3 Service Quality Management by Application
    3.1 Service Quality Management Market Segment by Application
        3.1.1 Small and Medium Enterprises
        3.1.2 Large Enterprises
    3.2 Global Service Quality Management Market Size by Application (2017, 2022 & 2028)
    3.3 Global Service Quality Management Market Size by Application (2017-2028)
    3.4 United States Service Quality Management Market Size by Application (2017, 2022 & 2028)
    3.5 United States Service Quality Management Market Size by Application (2017-2028)
4 Global Service Quality Management Competitor Landscape by Company
    4.1 Global Service Quality Management Market Size by Company
        4.1.1 Top Global Service Quality Management Companies Ranked by Revenue (2021)
        4.1.2 Global Service Quality Management Revenue by Player (2017-2022)
    4.2 Global Service Quality Management Concentration Ratio (CR)
        4.2.1 Service Quality Management Market Concentration Ratio (CR) (2017-2022)
        4.2.2 Global Top 5 and Top 10 Largest Companies of Service Quality Management in 2021
        4.2.3 Global Service Quality Management Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    4.3 Global Service Quality Management Headquarters, Revenue in Service Quality Management Business (2017-2022) & (US$ Million) Type
        4.3.1 Global Service Quality Management Headquarters and Area Served
        4.3.2 Global Service Quality Management Companies Revenue in Service Quality Management Business (2017-2022) & (US$ Million) Type
        4.3.3 Date of International Companies Enter into Service Quality Management Market
    4.4 Companies Mergers & Acquisitions, Expansion Plans
    4.5 United States Service Quality Management Market Size by Company
        4.5.1 Top Service Quality Management Players in United States, Ranked by Revenue (2021)
        4.5.2 United States Service Quality Management Revenue by Players (2020, 2021 & 2022)
5 Global Service Quality Management Market Size by Region
    5.1 Global Service Quality Management Market Size by Region: 2017 VS 2022 VS 2028
    5.2 Global Service Quality Management Market Size by Region (2017-2028)
        5.2.1 Global Service Quality Management Market Size by Region: 2017-2022
        5.2.2 Global Service Quality Management Market Size by Region (2023-2028)
6 Segment in Region Level & Country Level
    6.1 North America
        6.1.1 North America Service Quality Management Market Size YoY Growth 2017-2028
        6.1.2 North America Service Quality Management Market Facts & Figures by Country (2017, 2022 & 2028)
        6.1.3 U.S.
        6.1.4 Canada
    6.2 Asia-Pacific
        6.2.1 Asia-Pacific Service Quality Management Market Size YoY Growth 2017-2028
        6.2.2 Asia-Pacific Service Quality Management Market Facts & Figures by Region (2017, 2022 & 2028)
        6.2.3 China
        6.2.4 Japan
        6.2.5 South Korea
        6.2.6 India
        6.2.7 Australia
        6.2.8 Taiwan
        6.2.9 Indonesia
        6.2.10 Thailand
        6.2.11 Malaysia
        6.2.12 Philippines
    6.3 Europe
        6.3.1 Europe Service Quality Management Market Size YoY Growth 2017-2028
        6.3.2 Europe Service Quality Management Market Facts & Figures by Country (2017, 2022 & 2028)
        6.3.3 Germany
        6.3.4 France
        6.3.5 U.K.
        6.3.6 Italy
        6.3.7 Russia
    6.4 Latin America
        6.4.1 Latin America Service Quality Management Market Size YoY Growth 2017-2028
        6.4.2 Latin America Service Quality Management Market Facts & Figures by Country (2017, 2022 & 2028)
        6.4.3 Mexico
        6.4.4 Brazil
        6.4.5 Argentina
    6.5 Middle East and Africa
        6.5.1 Middle East and Africa Service Quality Management Market Size YoY Growth 2017-2028
        6.5.2 Middle East and Africa Service Quality Management Market Facts & Figures by Country (2017, 2022 & 2028)
        6.5.3 Turkey
        6.5.4 Saudi Arabia
        6.5.5 U.A.E
7 Company Profiles
    7.1 Adobe Systems
        7.1.1 Adobe Systems Company Details
        7.1.2 Adobe Systems Business Overview
        7.1.3 Adobe Systems Service Quality Management Introduction
        7.1.4 Adobe Systems Revenue in Service Quality Management Business (2017-2022)
        7.1.5 Adobe Systems Recent Development
    7.2 Amdocs
        7.2.1 Amdocs Company Details
        7.2.2 Amdocs Business Overview
        7.2.3 Amdocs Service Quality Management Introduction
        7.2.4 Amdocs Revenue in Service Quality Management Business (2017-2022)
        7.2.5 Amdocs Recent Development
    7.3 Alcate-Lucent
        7.3.1 Alcate-Lucent Company Details
        7.3.2 Alcate-Lucent Business Overview
        7.3.3 Alcate-Lucent Service Quality Management Introduction
        7.3.4 Alcate-Lucent Revenue in Service Quality Management Business (2017-2022)
        7.3.5 Alcate-Lucent Recent Development
    7.4 Cisco
        7.4.1 Cisco Company Details
        7.4.2 Cisco Business Overview
        7.4.3 Cisco Service Quality Management Introduction
        7.4.4 Cisco Revenue in Service Quality Management Business (2017-2022)
        7.4.5 Cisco Recent Development
    7.5 Egain Corporation
        7.5.1 Egain Corporation Company Details
        7.5.2 Egain Corporation Business Overview
        7.5.3 Egain Corporation Service Quality Management Introduction
        7.5.4 Egain Corporation Revenue in Service Quality Management Business (2017-2022)
        7.5.5 Egain Corporation Recent Development
    7.6 Ericsson
        7.6.1 Ericsson Company Details
        7.6.2 Ericsson Business Overview
        7.6.3 Ericsson Service Quality Management Introduction
        7.6.4 Ericsson Revenue in Service Quality Management Business (2017-2022)
        7.6.5 Ericsson Recent Development
    7.7 HP
        7.7.1 HP Company Details
        7.7.2 HP Business Overview
        7.7.3 HP Service Quality Management Introduction
        7.7.4 HP Revenue in Service Quality Management Business (2017-2022)
        7.7.5 HP Recent Development
    7.8 IBM
        7.8.1 IBM Company Details
        7.8.2 IBM Business Overview
        7.8.3 IBM Service Quality Management Introduction
        7.8.4 IBM Revenue in Service Quality Management Business (2017-2022)
        7.8.5 IBM Recent Development
    7.9 Oracle
        7.9.1 Oracle Company Details
        7.9.2 Oracle Business Overview
        7.9.3 Oracle Service Quality Management Introduction
        7.9.4 Oracle Revenue in Service Quality Management Business (2017-2022)
        7.9.5 Oracle Recent Development
8 Research Findings and Conclusion
9 Appendix
    9.1 Research Methodology
        9.1.1 Methodology/Research Approach
        9.1.2 Data Source
    9.2 Author Details
    9.3 Disclaimer

List of Tables Table 1. Service Quality Management Market Size United States VS Global, CAGR (2017 VS 2022 VS 2028) Table 2. Service Quality Management Market Trends Table 3. Service Quality Management Market Drivers Table 4. Service Quality Management Market Challenges Table 5. Service Quality Management Market Restraints Table 6. Global Service Quality Management Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 7. United States Service Quality Management Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 8. Global Service Quality Management Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 9. United States Service Quality Management Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 10. Top Service Quality Management Companies in Global Market, Ranking by Revenue (2021) Table 11. Global Service Quality Management Revenue by Player, (US$ Million), 2017-2022 Table 12. Global Service Quality Management Revenue Share by Player, 2017-2022 Table 13. Global Service Quality Management Companies Market Concentration Ratio (CR5 and HHI) Table 14. Global Service Quality Management by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Service Quality Management as of 2021) Table 15. Top Players of Service Quality Management in Global Market, Headquarters and Area Served Table 16. Companies Revenue in Service Quality Management Business (2017-2022) & (US$ Million) Type Table 17. Date of International Companies Enter into Service Quality Management Market Table 18. Companies Mergers & Acquisitions, Expansion Plans Table 19. Top Service Quality Management Players in United States Market, Ranking by Revenue (2021) Table 20. United States Service Quality Management Revenue by Players, (US$ Million), 2020, 2021 & 2022 Table 21. United States Service Quality Management Revenue Share by Players, 2020, 2021 & 2022 Table 22. Global Service Quality Management Market Size by Region (US$ Million): 2017 VS 2022 VS 2028 Table 23. Global Service Quality Management Market Size by Region (2017-2022) & (US$ Million) Table 24. Global Service Quality Management Market Size Forecast by Region (2023-2028) & (US$ Million) Table 25. North America Service Quality Management Sales in Value by Country (2017-2028) & (US$ Million) Table 26. Asia Pacific Service Quality Management Sales in Value by Region (2017-2028) & (US$ Million) Table 27. Europe Service Quality Management Sales in Value by Country (2017-2028) & (US$ Million) Table 28. Latin Americaa Service Quality Management Sales in Value by Country (2017-2028) & (US$ Million) Table 29. Middle East and Africa Service Quality Management Sales in Value by Country (2017-2028) & (US$ Million) Table 30. Adobe Systems Company Details Table 31. Adobe Systems Business Overview Table 32. Adobe Systems Service Quality Management Product Table 33. Adobe Systems Revenue in Service Quality Management Business (2017-2022) & (US$ Million) Table 34. Adobe Systems Recent Development Table 35. Amdocs Company Details Table 36. Amdocs Business Overview Table 37. Amdocs Service Quality Management Product Table 38. Amdocs Revenue in Service Quality Management Business (2017-2022) & (US$ Million) Table 39. Amdocs Recent Development Table 40. Alcate-Lucent Company Details Table 41. Alcate-Lucent Business Overview Table 42. Alcate-Lucent Service Quality Management Product Table 43. Alcate-Lucent Revenue in Service Quality Management Business (2017-2022) & (US$ Million) Table 44. Alcate-Lucent Recent Development Table 45. Cisco Company Details Table 46. Cisco Business Overview Table 47. Cisco Service Quality Management Product Table 48. Cisco Revenue in Service Quality Management Business (2017-2022) & (US$ Million) Table 49. Cisco Recent Development Table 50. Egain Corporation Company Details Table 51. Egain Corporation Business Overview Table 52. Egain Corporation Service Quality Management Product Table 53. Egain Corporation Revenue in Service Quality Management Business (2017-2022) & (US$ Million) Table 54. Egain Corporation Recent Development Table 55. Ericsson Company Details Table 56. Ericsson Business Overview Table 57. Ericsson Service Quality Management Product Table 58. Ericsson Revenue in Service Quality Management Business (2017-2022) & (US$ Million) Table 59. Ericsson Recent Development Table 60. HP Company Details Table 61. HP Business Overview Table 62. HP Service Quality Management Product Table 63. HP Revenue in Service Quality Management Business (2017-2022) & (US$ Million) Table 64. HP Recent Development Table 65. IBM Company Details Table 66. IBM Business Overview Table 67. IBM Service Quality Management Product Table 68. IBM Revenue in Service Quality Management Business (2017-2022) & (US$ Million) Table 69. IBM Recent Development Table 70. Oracle Company Details Table 71. Oracle Business Overview Table 72. Oracle Service Quality Management Product Table 73. Oracle Revenue in Service Quality Management Business (2017-2022) & (US$ Million) Table 74. Oracle Recent Development Table 75. Research Programs/Design for This Report Table 76. Key Data Information from Secondary Sources Table 77. Key Data Information from Primary Sources List of Figures Figure 1. Service Quality Management Product Picture Figure 2. Global Service Quality Management Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 3. Global Service Quality Management Market Size 2017-2028 (US$ Million) Figure 4. United States Service Quality Management Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 5. United States Service Quality Management Market Size 2017-2028 (US$ Million) Figure 6. United States Service Quality Management Market Share in Global 2017-2028 Figure 7. Service Quality Management Report Years Considered Figure 8. Product Picture of Enterprise Feedback Management (EFM) Figure 9. Product Picture of Web analytics Figure 10. Product Picture of Text analytics Figure 11. Product Picture of Speech analytics Figure 12. Product Picture of Others Figure 13. Global Service Quality Management Market Share by Type in 2022 & 2028 Figure 14. Global Service Quality Management Market Size by Type (2017-2028) & (US$ Million) Figure 15. Global Service Quality Management Market Share by Type (2017-2028) Figure 16. United States Service Quality Management Market Share by Type in 2022 & 2028 Figure 17. United States Service Quality Management Market Size by Type (2017-2028) & (US$ Million) Figure 18. United States Service Quality Management Market Share by Type (2017-2028) Figure 19. Product Picture of Small and Medium Enterprises Figure 20. Product Picture of Large Enterprises Figure 21. Global Service Quality Management Market Share by Application in 2022 & 2028 Figure 22. Global Service Quality Management Market Size by Application (2017-2028) & (US$ Million) Figure 23. Global Service Quality Management Market Share by Application (2017-2028) Figure 24. United States Service Quality Management Market Share by Application in 2022 & 2028 Figure 25. United States Service Quality Management Market Size by Application (2017-2028) & (US$ Million) Figure 26. United States Service Quality Management Market Share by Application (2017-2028) Figure 27. North America Service Quality Management Market Size Growth Rate 2017-2028 (US$ Million) Figure 28. U.S. Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 29. Canada Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 30. Europe Service Quality Management Market Size Growth Rate 2017-2028 (US$ Million) Figure 31. Germany Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 32. France Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 33. U.K. Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 34. Italy Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 35. Russia Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 36. Asia-Pacific Service Quality Management Market Size Growth Rate 2017-2028 (US$ Million) Figure 37. China Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 38. Japan Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 39. South Korea Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 40. India Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 41. Australia Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 42. Taiwan Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 43. Indonesia Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 44. Thailand Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 45. Malaysia Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 46. Philippines Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 47. Latin America Service Quality Management Market Size Growth Rate 2017-2028 (US$ Million) Figure 48. Mexico Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 49. Brazil Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 50. Argentina Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 51. Middle East & Africa Service Quality Management Market Size Growth Rate 2017-2028 (US$ Million) Figure 52. Turkey Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 53. Saudi Arabia Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 54. U.A.E Service Quality Management Market Size Growth Rate (2017-2028) & (US$ Million) Figure 55. Adobe Systems Revenue Growth Rate in Service Quality Management Business (2017-2022) Figure 56. Amdocs Revenue Growth Rate in Service Quality Management Business (2017-2022) Figure 57. Alcate-Lucent Revenue Growth Rate in Service Quality Management Business (2017-2022) Figure 58. Cisco Revenue Growth Rate in Service Quality Management Business (2017-2022) Figure 59. Egain Corporation Revenue Growth Rate in Service Quality Management Business (2017-2022) Figure 60. Ericsson Revenue Growth Rate in Service Quality Management Business (2017-2022) Figure 61. HP Revenue Growth Rate in Service Quality Management Business (2017-2022) Figure 62. IBM Revenue Growth Rate in Service Quality Management Business (2017-2022) Figure 63. Oracle Revenue Growth Rate in Service Quality Management Business (2017-2022) Figure 64. Bottom-up and Top-down Approaches for This Report Figure 65. Data Triangulation Figure 66. Key Executives Interviewed

This research study involved the extensive usage of both primary and secondary data sources.  The research process involved the study of various factors affecting the industry, including the government policy, market environment, competitive landscape, historical data, present trends in the market, technological innovation, upcoming technologies and the technical progress in related industry, and market risks, opportunities, market barriers and challenges. Top-down and bottom-up approaches are used to validate the global market size market and estimate the market size for manufacturers, regions segments, product segments and applications (end users). All possible factors that influence the markets included in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data. The market size for top-level markets and sub-segments is normalized, and the effect of inflation, economic downturns, and regulatory & policy changes or other factors are not accounted for in the market forecast. This data is combined and added with detailed inputs and analysis from QYResearch and presented in this report.
 

After complete market engineering with calculations for market statistics; market size estimations; market forecasting; market breakdown; and data triangulation, extensive primary research was conducted to gather information and verify and validate the critical numbers arrived at. In the complete market engineering process, both top-down and bottom-up approaches were extensively used, along with several data triangulation methods, to perform market estimation and market forecasting for the overall market segments and sub segments listed in this report. Extensive qualitative and further quantitative analysis is also done from all the numbers arrived at in the complete market engineering process to list key information throughout the report.
 

Secondary Sources occupies Approximately 25% of Sources, such as press releases, annual reports, Non-Profit organizations, industry associations, governmental agencies and customs data, and so on; This research study involved the usage of widespread secondary sources; directories; databases such as Bloomberg Business, Wind Info, Hoovers, Factiva (Dow Jones & Company), TRADING ECONOMICS, and avention; Investing News Network; statista; Federal Reserve Economic Data; annual reports; BIS Statistics; ICIS; company house documents; CAS(American Chemical Society); investor presentations; and SEC filings of companies. Secondary research was used to identify and collect information useful for the extensive, technical, market-oriented, and commercial study of the Light Aircraft market. It was also used to obtain important information about the top players, market classification and segmentation according to industry trends to the bottom-most level, and key developments related to market and technology perspectives.
 

In the primary research process, various sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information for this report. The primary sources from the supply side include product manufacturers (and their competitors), opinion leaders, industry experts, research institutions, distributors, dealer and traders, as well as the raw materials suppliers and producers etc.
 

The primary sources from the demand side include industry experts such as business leaders, marketing and sales directors, technology and innovation directors, supply chain executive, end users (product buyers), and related key executives from various key companies and organizations operating in the global market.
 

Primary research was conducted to identify segmentation types, product price range, product applications, key players, raw materials supply and the downstream demand, industry status and outlook, and key market dynamics such as risks, influence factors, opportunities, market barriers, industry trends, and key player strategies.
 

Publisher: QY Research
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